Great opportunity for an Account Manager to join growing company that services a cloud based enterprise software platform whose clients are in design
Account Manager | Digital Producer
Role with flexibility
Enterprise Software Platform
We have an exciting opportunity for an Account Manager | Digital Producer to join a growing company that services a cloud based enterprise software platform whose clients are within the graphic design industry
As a self starter who thrives on new challenges, you will be responsible for guiding customers through the implementation of this software, working alongside software engineers who are responsible for the configuration.
You will provide training to your customers, discussing their implementation choices and support the sales team by conducting product demonstrations. You will provide end to end support within this process.
You will be able to resolve client issues efficiently, with the help of a support desk, or log issues that need to be addressed by an International team. You will assist in building client documentation including user guides and other resources.
Having an appreciation for print and digital design is imperative, as well as an understanding of web development and some previous experience with cloud based solutions and corporate reporting.
The idea candidate really enjoys advising and supporting their customers. You are service oriented with a customer-centric empathy, have a willingness to learn and a passion to be successful.
If you are looking to diversify your existing account service or producer knowledge and experience, APPLY NOW!