02nd May, 2025
Our Story:
Welcome to Fliway, a dynamic powerhouse in the world of transport and logistics! As part of NZ Post, we stand tall as one of New Zealand's largest fully integrated transport and logistics providers, offering seamless global supply chain solutions that span international freight, warehousing, and doorstep delivery for businesses and homes alike. Picture yourself as part of our vibrant family of over 500 passionate individuals, driving innovation and excellence. With a nationwide presence boasting 13 Branch locations and 9 Warehouses strategically placed across the country, Fliway is your gateway to an exhilarating career journey.
About the role:
The Operations Manager will be responsible for all operational activities relating to Fliway Logistics Warehouse Customers based across our 2 sites. Your responsibilities will include ensuring all activities, warehouse layout and materials handling activities are in line with Fliway practice methodology, and allocated resources are utilised and coordinated to ensure the agreed customer service standards and safety requirements are met and maintained.
Key Responsibilities:
- Optimising motivation, allocation, and productivity of our people (including temps), and ensure resource is scaled with revenue to maximise profitability.
- Organising and facilitating team meetings and toolbox sessions on a regular basis and ensuring strong communication within operations.
- Assessing the personal development requirements of key roles and people to develop key talent.
- Ensuring all customer requests are properly received, recorded, and processed. To convey a helpful, friendly, and courteous manner when dealing with customers.
- Acting as the prime contact for all daily operational issues and resource planning and to be tasked with identifying areas of inefficiency, provide cost savings and adding value for the benefit of both Fliway and their customers.
- Meeting customers agreed SLA to 100% consistently.
- Understanding and operating the WMS currently being used by Fliway Logistics and/or the customer.
- Minimizing risk to Fliway business group through implementation and monitoring of customer service levels and cost.
- Ensuring stock put away and order processing is performed in line with best practice methodology.
- Ensuring all activities are reflected in the customers’ revenue and rate schedules.
- Ensuring through daily cyclic counts that inventory integrity is maintained to expected levels.
- Adhering to financial requirements and follow the budget.
- Ensuring all equipment is properly maintained and serviced in accordance with Company Policy.
- Ensuring the building is secure, this includes security.
What We Offer: - Full Time, 42.5 per week, Monday to Friday between 8:00am and 5:00pm in Wellington!
- Opportunities for growth and advancement within a dynamic logistics environment
- A supportive team culture focused on safety, reliability, and effective communication.
What you Bring: - Tertiary qualifications desirable (Logistics, Supply Chain, Business)
- Experience with WMS
- Demonstrated stock control/inventory experience.
- Experienced in Financial management
- Computer literate in Word, Email and Excel applications
- Strong communicator (written and verbal)
- Ability to Multitask
- Excellent organizational skills
- Calm under pressure
Are you ready to step into a world of opportunities and excitement in the logistics industry? At Fliway, not only will you work alongside a fantastic team, but you'll also enjoy competitive pay, exclusive access to holiday homes, discounted healthcare benefits, and the pride of being part of a 100% New Zealand owned transport and logistics company.
At Fliway, we're not just a company; we're a values-driven organization built on pillars that guide our every action: Safety, Service, Pride & Profit.
To apply for this vacancy, you MUST be eligible to work in NZ.
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