04th August, 2025
Library Officer
Permanent Full Time Position
Our Region
Ingham is uniquely positioned just over an hour north of Townsville and approximately three hours south of Cairns and is within the tropical paradise of the Hinchinbrook Shire. With Ingham at its centre, the region is surrounded by rugged mountain ranges, giant waterfalls, the Great Barrier Reef, wild beaches and tropical islands. It’s a place where breathtaking scenery, unique wildlife, world-class fishing experiences, delicious, locally sourced food, inspirational art and 60,000 years of culture are all weaved into one incredible story: The Hinchinbrook Way.
The Opportunity
Due to internal movements, this exciting opportunity has become available. The role is essential in providing library services, programs and experiences for all members of the community. It involves handling customer enquiries, providing support (including digital technology), promoting library services, ensuring an inviting environment, assisting with programs and preparing resources.
Our Council
Hinchinbrook Shire Council is proud to be one of the largest employers in the region, with a diverse team of around 200 people working across technical, administrative, operational, and senior management roles. We’re committed to creating a fair, flexible, and supportive workplace where our staff can thrive while enjoying the unique attractions and vibrant community life of Hinchinbrook. With benefits such as a nine-day fortnight for most roles, generous superannuation, and leave entitlements, we offer opportunities to grow your career while embracing the lifestyle you love. By joining us, you’ll be part of an organisation that values its people, promotes collaboration, and strives to make a lasting, positive impact on the Hinchinbrook community.
Key Responsibilities
- Assist in coordinating day to day operations for the Hinchinbrook Shire Library and Halifax Sub Branch ensuring adherence to Hinchinbrook Shire Councils Service Level Agreement for Public Library Services with Rural Libraries Queensland;
- Assist in the ongoing development of service standards including but not limited to Literacy, Multicultural, Disability and Children and Young Peoples service standards;
- Assist with the curation and support of Councils heritage collection housed within the Hinchinbrook Shire Library; and
- Provide courteous and knowledgeable assistance to library patrons in locating materials, using library materials and answering inquiries.
See the Position Description for a more extensive list of key responsibilities. Our Ideal Candidate Will have excellent inter-personal and communication skills, with an ability to communicate with a diverse customer base, have a passion for learning and want to work as part of a team in a supportive and collaborative environment. The work requires staff to be flexible and responsive to customer needs as they arise.
What Council Offers - 72.5-hour fortnight with roster variations depending on the position (9-day fortnight - RDOs in accordance with Council policy)
- Up to 12.5% Superannuation employer contribution for contributing members
- 5 weeks annual leave plus 17.5% annual leave loading
- 15 days paid sick/carers leave
- Salary Packaging options
- Employee Assistance Program (EAP)
- Accredited Mental Health First Aid Officers
- Annual Flu vaccinations + Skin Checks
- Corporate Uniforms (annual allowance) and PPE supplied
Key Selection Criteria If our values resonate with you ‘Opportunity, Respect, Strength and Accountability’ and you possess the following qualifications and experience, read below about how to apply:
- Demonstrated experience in coordinating programs or events, with sound planning and time management skills;
- Transferrable experience to ensure the delivery programs and activities that will support community engagement;
- Ability to work collaboratively within a team environment, as well as operate independently with minimal supervision;
- Sound level of communication and interpersonal skills suited to a customer service environment;
- Strong administration skills, including the ability to learn and apply new technologies as required;
- Eligibility to work with children, including the ability to obtain and maintain a current Working with Children Blue Card (mandatory); and
- Current Queensland ‘C’ Class Drivers Licence (minimum P1).
Desirable - Proven knowledge of Local Government; and
- Qualifications in Library Services or minimum (3) years equivalent relevant experience
General Salary Information This position is classified as
Level 3 under the
Hinchinbrook Shire Council Local Government Officers (Stream A) Certified Agreement.
The salary is
$74,890 per annum plus superannuation. $39.72 per hour.
The Selection Process We welcome candidates to inform us of any adjustments they may need to ensure a supportive and inclusive recruitment experience and workplace environment. Hinchinbrook Shire Council is an equal opportunity employer, and we encourage Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers to apply.
Celebrating the rich diversity of our community, we are dedicated to attracting and employing people who reflect the community we serve. We value and respect the unique contributions of our employees and are committed to fostering an inclusive and safe workplace where everyone is supported to reach their full potential.
Please note that only individuals with the right to work in Australia are eligible to apply. As part of the recruitment process, the preferred candidate will need to undertake a National Police Check and pre-employment medical assessments, which may include drug and alcohol testing, to confirm their ability to meet the role's inherent requirements.
How to Apply
To apply, submit your application online by clicking 'Apply For Job' and follow the steps. Please provide:
- A current resume
- A cover letter addressing the “Key Selection Criteria” section (max. 2 pages).
Applications close on ‘Monday 18 August 2025 at 5.00pm AEST’ Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner. For More Information: Thank you for your consideration and interest in this position. For a confidential discussion, contact Jacqui Kidney Librarian on 4776 4040.
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