_{01st May, 2025}

Business Administration Trainee
12-month fixed term contract

Our Region
Ingham is uniquely positioned just over an hour north of Townsville and approximately three hours south of Cairns and is within the tropical paradise of the Hinchinbrook Shire. With Ingham at its centre, the region is surrounded by rugged mountain ranges, giant waterfalls, the Great Barrier Reef, wild beaches and tropical islands. It’s a place where breathtaking scenery, unique wildlife, world-class fishing experiences, delicious, locally sourced food, inspirational art and 60,000 years of culture are all weaved into one incredible story: The Hinchinbrook Way.
  
Our Council
Hinchinbrook Shire Council is proud to be one of the largest employers in the region, with a diverse team of around 200 people working across technical, administrative, operational, and senior management roles. We’re committed to creating a fair, flexible, and supportive workplace where our staff can thrive while enjoying the unique attractions and vibrant community life of Hinchinbrook. With benefits such as a nine-day fortnight for most roles, generous superannuation, and leave entitlements, we offer opportunities to grow your career while embracing the lifestyle you love. By joining us, you’ll be part of an organisation that values its people, promotes collaboration, and strives to make a lasting, positive impact on the Hinchinbrook community.
  
What Council Offers

• 72.5-hour fortnight with roster variations depending on the position (9-day fortnight - RDOs in accordance with Council policy)
• Up to 12.5% Superannuation employer contribution for contributing members
• 5 weeks annual leave plus 17.5% annual leave loading
• 15 days paid sick/parental leave
• Salary Packaging options
• Employee Assistance Program (EAP)
• Accredited Mental Health First Aid Officers
• Annual Flu vaccinations + Skin Checks
• Corporate Uniforms (annual allowance) and PPE supplied

The Opportunity
Council is excited to offer a Trainee position in the Finance Services Department! This opportunity is ideal for those eager to gain hands-on experience and develop essential administration skills while completing a Certificate III in Business Administration. The traineeship is structured as a 12-month program, with no guarantee of employment beyond this period.
  
This traineeship is funded through a Government supported initiative, and eligibility for this funding is required for appointment. Applicants will need to complete the attached Eligibility Questionnaire, and funding eligibility will be assessed upon receiving your application.
  
Key Responsibilities:

• Answering telephones in a professional, helpful, and friendly manner;
• Providing professional and courteous customer service to internal and external stakeholders;
• Performing tasks as directed by the supervisor, in line with the trainee’s skills, competence, and training;
• Assisting with data entry, electronic filing, scanning, and records management;
• Maintaining general office cleanliness and organisation;
• Supporting a range of administrative and customer service tasks as required; and
• Actively participating in all training activities and completing coursework and assessments by the required deadlines.

Our Ideal Candidate
We are seeking a motivated individual for the role of Business Administration Trainee. This is a great opportunity to kickstart your career in business administration. The ideal candidate is keen to learn, has strong communication skills, is organised, and can work well both independently and in a team. Basic knowledge of Microsoft Office is an advantage. If you're ready to take the first step in your career, we'd love to hear from you!
  
Please address each of the following criteria, detailing how you have demonstrated each skill or quality, and include relevant examples from your work, school, or extracurricular experiences. Candidates will be shortlisted based on how effectively these selection criteria are addressed.
  
Key Selection Criteria:

• Willingness and ability to develop the skills required to provide administrative support in an office environment;
• Basic knowledge of the Microsoft Office Suite, email, and internet use;
• Enthusiastic, positive, and motivated, with a strong willingness to support a small team;
• Demonstrated potential to develop strong verbal and written communication skills;
• Ability to build and maintain effective internal and external relationships to support service delivery standards; and
• Strong attention to detail and a proactive approach to taking ownership of tasks and seeing them through to completion.  

Desirable Criteria:

• Completion of Year 12 or equivalent; and
• Current Queensland C Class driver’s license.

General Salary Information

Wages and Conditions of employment will be determined in accordance with the Order – Apprentices’ and Trainees’ Wages and Conditions (Excluding Certain Queensland Government Entities) 2003; Training Wage Award – State 2012; Queensland Local Government Industry (Stream A) Award – State 2017 and Council’s Certified Agreement 2023.
  
The Selection Process
We welcome candidates to inform us of any adjustments they may need to ensure a supportive and inclusive recruitment experience and workplace environment. Hinchinbrook Shire Council is an equal opportunity employer, and we encourage Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers to apply.

Celebrating the rich diversity of our community, we are dedicated to attracting and employing people who reflect the community we serve. We value and respect the unique contributions of our employees and are committed to fostering an inclusive and safe workplace where everyone is supported to reach their full potential.

Please note that only individuals with the right to work in Australia are eligible to apply. As part of the recruitment process, the preferred candidate will need to undertake a National Police Check and pre-employment medical assessments, which may include drug and alcohol testing, to confirm their ability to meet the role's inherent requirements.
  
Working Conditions and Physical Requirements  
Applicants must be able to safely and competently carry out strenuous labouring and manual handling activities.  The position will require the employee to carry out physical tasks which may include manual handling, repetitive bending, kneeling, twisting and/or squatting, lifting, working in confined spaces, and working at heights.

How to Apply 
To apply, submit your application online by clicking 'Apply For Job' and follow the steps. Please provide:

1. A cover letter
2. A current resume
3. Statement addressing the selection criteria
4. Trainee/Apprenticeship Eligibility Questionnaire
5. Most recent academic record

Applications close on ‘Friday 16 May 2025, at 5.00pm AEST’

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner.
  
For More Information:
Thank you for your consideration and interest in this position. For a confidential discussion, contact Chief Financial Officer, Michelle O’Toole on 07 4776 4777

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