16th April, 2025
We’re looking for a Senior Professional Standards Officer to join our Technical Support & Quality Assurance team. Reporting to the Senior Manager, Professional Standards, you’ll support the delivery of risk, compliance, and quality assurance activities across our Trusts & Wealth Services business.
This is an excellent opportunity for someone with a compliance or risk background who enjoys investigating issues, identifying patterns and root causes, and collaborating across the business to drive continuous improvement. If you're a quick learner who thrives in ambiguous environments and can manage competing priorities while maintaining a warm, people-first approach, we’d love to hear from you.
We’re hoping to find the right person to join the team soon, so if this sounds like you – don’t wait!
Key Responsibilities:
- Independently review and investigate incidents and complaints, and identify common themes or risks
- Deliver quality assurance and risk support across advice, estates, philanthropy and trust-related business areas
- Assist in identifying and implementing preventative actions to address root causes of issues
- Support risk improvement initiatives, process reviews, audit remediation and internal reporting
- Help oversee and maintain property-related governance, including insurance, valuations and inspections
- Partner with internal stakeholders and Enterprise Risk to uphold a strong compliance culture
What You'll Need to Succeed - Experience working in a compliance, risk, audit or quality assurance role – financial services preferred but not essential
- Strong analytical skills and a curious mindset – able to interpret data and uncover patterns or trends
- A resilient and calm communication style, especially when challenged – able to stay solutions-focused
- A strong sense of accountability, balanced with a collaborative and approachable manner
- Comfortable with ambiguity and managing multiple moving parts at once
- An understanding of trustee services, estate planning, advice or the not-for-profit sector is a bonus
What we can offer you - A warm, open and supportive culture
- An attractive remuneration package, including reward and recognition programs
- An employee wellness program, including discounted health insurance and an employee assistance program
- An individual learning and development budget to help you grow
- A workplace volunteering and giving program to enable you to help others in the community
- Group Salary Continuance insurance to protect you when you need it most
- Discounted tax and estate planning services
- Great central CBD location, modern offices, and end-of-trip facilities.
About us - Trusted since 1888 Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage and protect their wealth now and for generations to come. As a trustee company, it is our responsibility to always act in our clients' best interests, ensuring they feel safe, valued, and cared for.
We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career.
Equity Trustees is 145 years strong - and growing. Apply now to be part of a successful contemporary trustee company! Agencies please note that this vacancy is being managed directly by the Equity Trustees’ HR team. We will contact our preferred agency partners should we require additional support. Thank you.
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