_{16th March, 2026}

We’re seeking a proactive and customer‑focused Service Team Leader to support and lead our state-based field service team.

This field‑based, customer‑facing role is responsible for ensuring safe, compliant and efficient service operations while delivering exceptional customer experiences. Acting as the link between technicians and internal teams, the Service Team Leader drives team productivity, supports technical capability and upholds the company values across all service activities.

Key Responsibilities

• Deliver high‑quality installations, repairs and preventative maintenance while maintaining compliance, vehicle standards and accurate job processing.
• Lead and support technicians, in‑field coaching, and strong collaboration with Planning, Customer Support, Priority Care and Sales.
• Ensure regulatory compliance, accurate documentation, and timely completion of administrative tasks while supporting audits, licensing requirements and the Tech Lead Program.

This role would best suit someone who… thrives in the field, enjoys developing technicians, and is passionate about delivering safe, efficient and customer‑focused service operations.
 

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