_{06th March, 2026}

Business Operations Manager – Regulatory Initiative

Our client is a global eCommerce marketplace and they are seeking a Business Operations Manager to support a global regulatory initiative that coordinates responses to evolving regulations impacting a large digital marketplace ecosystem.

Location: Downtown Toronto

Hybrid / in-office: 2 days per week

Contract: 1 year (with potential for renewal)

The role supports the Head of Planning & Operations and focuses on keeping complex, cross-functional programs running smoothly. This includes coordinating stakeholders, maintaining operational reporting, preparing leadership updates, and ensuring visibility into risks, dependencies, and progress across the initiative.

Key responsibilities

• supporting day-to-day operations of a large regulatory program and maintaining program plans and tracking systems
• coordinating weekly team meetings, leadership updates, and action tracking
• preparing materials for senior leadership reviews and executive briefings
• partnering with cross-functional teams including Product, Legal, Finance, Marketing, Analytics, and regional teams
• drafting and distributing regular program communications and reporting updates
• supporting annual and mid-year planning cycles and consolidating inputs from program leads
• assisting with financial reporting, forecasts, and impact assessments
• helping prepare business cases, investment proposals, and initiative reporting
• contributing to executive summaries, benchmarking research, and special strategic projects

Requirements

• 7+ years of professional experience in operations, program coordination, or business operations roles
• strong experience managing cross-functional stakeholders and reporting cycles
• excellent organizational and operational execution skills
• ability to work across multiple workstreams in fast-moving and ambiguous environments
• strong written communication and presentation development skills
• comfort working with data, dashboards, and forecasting inputs
• proven ability to support leadership teams with clear reporting and operational visibility

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