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The work we do matters
We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region.
  
With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.
  
If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.
  
The Team
We are a team of highly specialised and internationally recognised experts covering digital forensic investigations, threat hunting and cyber breach response.
Our unique approach leverages our world class local facilities with the scale and depth of an international provider, led by local leadership.
  
How you will make an impact
Be a Leader who manages both their squad members and their clients through each engagement
  
Day to day you will:

• Collaborate with Directors and others across DFIR to support a high-performance practice.
• Engage in performance discussions and operational improvement activities in relation to your development in this role.
• Lead a DFIR squad in delivering successful client engagements in accordance with the DFIR operational framework, including:
  • Leading and actively participating in the delivery of engagements,
  • Managing the overall client relationship,
  • Scoping the client's requirements and defining work to be performed,
  • Managing engagement budgets, client approval and effort against them,
  • Completing engagement letters and other documentation and administration,
  • Producing high quality client deliverables, including updates and reports,
  • Managing engagement risks and other engagement issues,
  • Tracking squad utilisation and balancing workloads across squad members, and
  • Managing leave and absences for squad members.
• With the support and supervision of your Director, lead, coach, and build a DFIR squad to enable learning and development. Learn to understand each squad member’s skills, drivers, and aspirations. Develop your ability to work with each squad member to continuously develop their skills, raise their capabilities, and build a career path and progression plan.
• Actively seek assistance where engagement or squad leadership responsibilities exceed your current capabilities or approved delegation, recognise these as opportunities to learn and seek involvement in the activity.
• Take responsibility for refining operational processes and procedures across the DFIR practice in consultation with your Director.

Skills & Qualifications

• Tertiary or related qualifications or experience in information technology or similar.
• Proven experience in DFIR, consistently leading teams to deliver high-quality DFIR work with little guidance.
• Attainment of at least three relevant DFIR certifications.
• Ability to attain a further advanced relevant DFIR certification.
• Highly effective stakeholder engagement and communication skills, building credibility with senior leaders and internal working teams.

This role requires full working rights in Australia, without current or future sponsorship.

Great advantages for great people 
A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure). 

• Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles 
• All the usual leave entitlements plus additional paid leave options (including a day off for your birthday) and the chance to purchase extra leave each year 
• Salary packaging options (such as a novated car lease) 
• Health & Wellbeing program including access to our employee assistance service, mental wellness leave, online CyberCX Wellbeing Centre and workplace mental health first aiders 
• Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more 
• Personalised development planning, access to training and membership to industry organisations 
• Employee interest groups and communities including a comprehensive Women in Cyber program 
• A comprehensive reward and recognition program – with a special thank you every year on your anniversary!

Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience. 
  
We take security seriously. We require all employees to complete background checks (including police and global sanction list checks) annually.  Please note that due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens with the ability to hold an Australian Security Clearance. 
 
 
Where appropriate, the CyberCX Talent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that are submitted directly to hiring managers and not through our approved process.

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