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The work we do matters  
We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region.  
With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.  

If you’re ready to work with teammates that get you, a leader that supports you and stakeholders that need you, then you’re ready for CyberCX. 
 
How you will make an impact  
Based full time at the front of house on the reception desk in our amazing Sydney office, be the first point of contact for all customers and visitors. As an integral part of the administration and support team, the administration coordinator plays a vital role in ensuring all office operations run smoothly whilst also contributing to a high-functioning and collaborative team.  

Day to day you will:  

• Greet all external guests and visitors  
• Maintain the front of house to ensure it is kept tidy – this includes ensuring the front of house meeting rooms are clean and water jugs are filled  
• Answer, screen and forward general enquiries sent to our general mailbox 
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) 
• Act as the fire warden and point of contact for emergencies 
• Receive, sort and distribute daily mail and deliveries 
• Provide tea and coffee for customer meetings as needed 
• Book couriers/ post mail as needed 
• Assist with office management and the day to day running of the office – maintain stationery and kitchen supplies, keep inventory of stock, budget management 
• Ensure any repairs for the office are booked in with the building management in a timely manner  
• Work with IT, finance and other teams throughout the business as required for various tasks including assisting with new starters onboarding, ensuring invoices are paid on time and more 
• Assist with event management for internal events – weekly morning tea’s, end of year events and more – help us drive and foster a great office culture    

Skills & Qualifications  

• Ideally some work experience gained from working in professional services, cyber or technology firm is preferred, with hands-on experience on administration and coordination 
• Highly organised with strong attention to detail and deadlines, and ability to effectively manage multiple competing priorities 
• The ability to multi-task and be agile in how you work 
• Strong problem-solving skills and the ability to translate information into creative solutions to benefit the business 
• Skilled in responding to setbacks in an agile and resilient manner 
• Professional and ethical, you inspire trust and confidence through integrity and respect 

Interested but don’t meet every item listed above? If you’re excited about this role but your experience doesn’t align precisely, please still apply. You could be just the right person for this role and CyberCX. 

Please note this role is an in-person role, where you are required to be in the office on a full-time basis 5 days a week. 

This role requires full working rights in Australia, without current or future sponsorship.  

Great advantages for great people  
A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure).  

• Comfortable workplaces that accommodate different working styles  
• All the usual leave entitlements plus additional paid leave options (including a day off for your birthday) and the chance to purchase extra leave each year  
• Salary packaging options (such as a novated car lease)  
• Health & Wellbeing program including access to our employee assistance service, mental wellness leave, online CyberCX Wellbeing Centre and workplace mental health first aiders  
• Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more  
• Personalised development planning, access to training and membership to industry organisations  
• Employee interest groups and communities including a comprehensive Women in Cyber program  
• A comprehensive reward and recognition program – with a special thank you every year on your anniversary! 

Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.  
 
We take security seriously. We require all employees to complete background checks (including police and global sanction list checks) annually.    
 
Please note that due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens with the ability to hold an Australian Security Clearance.  

 
Where appropriate, the CyberCX Talent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that are submitted directly to hiring managers and not through our approved process.    

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