09th April, 2026
The work we do matters
We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region.
With specialist team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.
If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.
How will you make an impact
Deliver and support multi-cloud infrastructure across AWS, Azure, and Google Cloud, ensuring secure, scalable, and reliable operations.
Day to day you will:
- Manage Level 2 and Level 3 support, including incident resolution and service requests, perform root cause analysis and implement preventive measures to minimise incidents.
- Monitor cloud environments for performance, security, and availability. Maintain cloud security best practices to ensure compliance with industry standards. Identify cost-saving opportunities and optimise cloud performance.
- Use Infrastructure as Code (e.g., Bicep, Terraform, Ansible, CloudFormation, or Python) and automation scripts to streamline cloud management.
- Engage with customers to understand their needs and align cloud solutions accordingly. Provide proactive communication and high-quality support to strengthen customer relationships.
Skills & Qualifications - Relevant certification in, or proven hands-on experience with, cloud platforms such as AWS, Microsoft Azure, Microsoft 365, and Google Cloud, including provisioning, managing, and optimizing cloud resources across these environments.
- At least 1 year experience in delivering cloud services within a Managed Services framework, including service monitoring, incident management, and ensuring adherence to SLAs.
- Understanding of cloud security principles, including identity and access management (IAM), encryption, firewalls, and security best practices for multi-cloud environments.
- Understanding of automation, IAC tools, and scripting languages such as Bicep, Terraform, Ansible,
- CloudFormation, or Python to automate cloud deployments and optimize operations.
Please note that due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens with the ability to hold an
Australian Security Clearance.
Great advantages for great people A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure).
- Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles
- All the usual leave entitlements plus additional paid leave options (including a day off for your birthday) and the chance to purchase extra leave each year
- Salary packaging options (such as a novated car lease)
- Health & Wellbeing program including access to our employee assistance service, mental wellness leave, online CyberCX Wellbeing Centre and workplace mental health first aiders
- Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more
- Personalised development planning, access to training and membership to industry organisations
- Employee interest groups and communities including a comprehensive Women in Cyber program
- A comprehensive reward and recognition program – with a special thank you every year on your anniversary!
Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.
We take security seriously. We require all employees to complete background checks (including police and global sanction list checks) annually.
We kindly request no agency submissions for this role. Unsolicited CV’s will not be accepted, and no fees will be payable.
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