_{29th January, 2026}

About the role 
Step into a pivotal role at the forefront of Australia’s cyber defence landscape. As a Senior Solution Architect, you will shape advanced Managed Defence and Response solutions for a diverse range of organisations—including corporate enterprises, tertiary education, government, critical infrastructure, federal agencies, and defence partners. 

You will report to the Executive Director – Customer Solutions and collaborate closely with Customer Directors, Account Managers, and leaders across our Managed Security Services (MSS) practice, operations, and delivery teams. Your work will sit at the dynamic intersection of presales strategy, solution architecture, and the evolution of our managed services portfolio. 
In this role, you will: 

• Lead the design and development of innovative managed security service proposals 
• Partner with major and strategic customer accounts to understand their needs and cocreate impactful solutions 
• Champion CyberCX’s position as Australia’s leading independent cyber security organisation 
• Influence the quality, scalability, and commercial success of the solutions we bring to market 
• Contribute to the ongoing growth and maturity of the MSS practice 

This is an opportunity to join a collaborative, forward-leaning team where your expertise will help Secure our Communities. We welcome people from all backgrounds and identities who are passionate about cyber security and excited to shape what comes next. 

You’ll be responsible for: 
As a Senior Solution Architect focused on MSS, you will work collaboratively across CyberCX’s MSS practice to solve customer cyber requirements by integrating CyberCX’s various capabilities as cohesive managed solutions. You will partner closely with sales, presales, managed services, and professional services teams, engaging with both technical and executive stakeholders. 
Your responsibilities will include (but are not limited to): 

• Leading the development of proposals for CyberCX managed solutions to major and strategic customer accounts. 
• Developing and articulating the vision that underpins each solution and presenting to customers. 
• Scoping and designing technical security solutions, including: 
• SIEM platforms (e.g. Microsoft Sentinel, Palo Alto Networks XSIAM, Splunk and Crowdstrike) 
• Endpoint Detection and Response (EDR) solutions (e.g. Microsoft, PAN, CrowdStrike) 
• Vulnerability scanning and management solutions (e.g. Tenable, Qualys) 
• Threat intelligence, cloud security, data protection, CASB, IDAM and other cyber security technologies. 
• Develop proposals and bids for both technical and executive audiences, tailored to customer requirements. 
• Designing, developing, and evolving the architecture, scoping, positioning, packaging, and pricing of Managed Security Services offerings. 
• Leading customer presentations and producing high-quality solution documentation in partnership with professional services teams. 
• Coaching and mentoring other CyberCX solution architects. 
• Actively collaborating across CyberCX to identify opportunities to add value, improve outcomes, and strengthen cross-practice engagement. 

About you:
We recognise that everyone brings a unique background, and we’re keen to hear how your experience, skills, and perspective would support success in this role. You will bring strong technical depth, commercial awareness, and the ability to engage confidently with senior stakeholders. 
We are looking for candidates who can demonstrate their capability from any of several areas: 

• A tertiary qualification in Information Technology or a related discipline (preferred). 
• Specialisation in specific cyber security solutions or platforms, supported by relevant vendor certifications (highly regarded: Microsoft, PAN, Splunk, Crowdstrike). 
• Strong commercial acumen with experience in solution selling and go-to-market engagement.  
• Experience collaborating with Customer team and Account Managers. 
• Proven ability to mentor and coach peers. 
• Strong stakeholder engagement and communication skills, with the ability to build credibility with customers, senior leaders and internal teams. 
• Strong analytical and problem-solving skills, with the ability to design sustainable, scalable solutions to complex operational challenges. 
• Demonstrated resilience and agility when responding to challenges. 

Personal attributes:
You will be successful in this role if you bring the following qualities: 

• Professional and ethical, inspiring trust and confidence through integrity and respect. 
• Customer focused and self-driven, consistently going above and beyond to deliver exceptional outcomes. 
• Innovative and open to change, with a focus on continuous improvement and optimising ways of working. 
• Highly collaborative, with an enterprise mindset that values diverse input and perspectives. 
• Emotionally intelligent, demonstrating empathy, strong connection, and appropriate assertiveness. 

About CyberCX:
CyberCX is the leading provider of professional cyber security and cloud services across Australia and New Zealand. With a workforce of over 1,400 professionals, we are a trusted partner to private and public sector organisations, helping them confidently manage cyber risk, respond to incidents, and build resilience in an increasingly complex threat environment. 
Through our end-to-end cyber and cloud capabilities, CyberCX empowers customers to securely accelerate opportunities in the digital economy. Our services include consulting and advisory, governance, risk and compliance, incident response, penetration testing and assurance, network and infrastructure solutions, cloud security and solutions, identity and access management, managed security services, and cyber security training. 

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