_{19th September, 2025}

Position Summary & Primary Objectives

The Director - Strategy & Consulting is a key member of CyberCX’s Strategy & Consulting leadership team.  The Director - S&C will drive the strategic growth, development and operational activities of Strategy & Consulting in the state, positioning CyberCX as Australia’s leading independent cyber security company.

The Director - S&C is responsible for shaping and leading S&C's strategy and commercial success in the state, in direct support of the Executive Director. This is achieved through leadership and management of S&C capabilities within the state, coordination with national S&C and CyberCX Practices and Functions, and by acting as a senior trusted advisor to the highest levels of CyberCX’s largest clients.

The Director - S&C is accountable for the financial performance of the S&C practice in the state, including growth of revenue, improvement of utilisation, and reduction of costs.

Key Roles & Responsibilities

• Provide strategic and operational direction for the S&C state Practice through leadership, collaboration and engagement of Practice team members to achieve CyberCX goals
• Act as a technical subject matter expert and thought leadership advocate, expanding the S&C Practice and providing industry expertise to both internal team members and external customers
• Provide insightful, informed, and impactful cyber security advice to Board-level and C-suite stakeholders at CyberCX’s highest-profile clients
• Drive business development activities by establishing and maintaining high-profile client relationships
• Oversee quality and commercial outcomes of the S&C Practice’s engagements across the state
• Maintain operational oversight of project scoping, scheduling, delivery, closeout, and customer satisfaction, and plan and coordinate resourcing at the state/territory level
• Lead local S&C Practice business development activities in alignment with national S&C Practice strategy and CyberCX account plans
• Identify, recommend, and establish innovative service offerings and ways to improve existing approaches through a thorough analysis and consultation process. Foster a culture of excellence. Challenge the way we do things and look for opportunities to improve on an ongoing basis
• Actively build cross-Practice and cross-Function collaboration with key leaders across CyberCX, and continuously look for ways to add value. Facilitate communication, partnerships and cross-pollination across the business to allow teams to better engage and service customers
• Lead, coach and build high performing S&C Practice teams by developing skills and increasing knowledge of CyberCX and S&C Practice products, services, capabilities
• Create a culture of empowerment and accountability through consistent employee engagement, stretch and coaching. Understand each team member’s skills, drivers and aspirations. Work with them ongoing to develop, raise capability, and build a progression plan
• Meet Practice and Regional financial objectives through the growth of practice revenue streams, to improve utilisation, gross margin and profitability

  
Preferred Qualifications, Experience & Skills

• Bachelor or master’s degree in business administration, accounting, finance, information systems, computer engineering or related field is preferred
• A minimum of 10 years’ experience working in professional services, cyber security and/or technology industry is preferred, with exposure to budgeting, forecasting, planning, compliancy, and risk management
• Exceptional stakeholder engagement and communication skills with an ability to build credibility with senior leaders and executive stakeholders
• At least 5 years’ experience leading high performing teams to deliver high quality outcomes for customers and build employee engagement
• Strong analytical and problem-solving skills, and the ability to build sustainable, scalable solutions and processes to meet complex strategic problems
• Experience developing and implementing successful strategies to grow a business unit
• Skilled in responding to setbacks in an agile and resilient manner

Personal Attribute

• Professional and ethical, you inspire trust and confidence through integrity and respect
• Customer-obsessed and a self-starter, you go above and beyond to deliver extraordinary results and experiences for customers
• You are a future-focused strategic thinker, who is comfortable in the unfamiliar
• You excel with strategic client management and have expertise, passion and finesse for delivering valuable business outcomes
• An inspiring leader and effective networker who builds opportunity, balances priorities, and grows and retains excellent relationships inside and outside of your key client divisions
• Innovative and open to change, you are focused on finding opportunities for continuous improvement and ways to optimise work processes
• A collaborative strong communicator with an enterprise mindset, you speak up and welcome all input, opinions, and questions
• Emotionally intelligent, you lead with empathy, connection, and assertiveness

About CyberCX

CyberCX is the leading provider of professional cyber security and cloud services across Australia and New Zealand. With a workforce of over 1,400 professionals, we are a trusted partner to private and public sector organisations helping our customers confidently manage cyber risk, respond to incidents and build resilience in an increasingly complex and challenging threat environment.

Through our end-to-end range of cyber and cloud capabilities, CyberCX empowers our customers to securely accelerate opportunities in the digital economy. Our services include: consulting and advisory, governance, risk and compliance, incident response, penetration testing and assurance, network and infrastructure solutions, cloud security and solutions, identity and access management, managed security services and cyber security training.

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