Work for the largest Cyber Security Specialist in ANZ
Key Roles & Responsibilities
Investigate, troubleshoot, and resolve incidents and services requests for network and other related technologies.
Maintain system health and performance through proactive maintenance and patching activities across infrastructure
Perform configuration and administration of infrastructure
Contribute to processes and review their application to ensure that the controls, policies, and procedures are operating effectively
Follow and enforce ITIL aligned incident, request fulfilment, problem and change management process for any changes required on customer’s network
Communicate with clients in a timely manner
Build effective working relationships both internally and externally
Preferred Qualifications, Experience & Skills
Tertiary qualification in information technology or similar field (desirable)
At least 2 years of experience in Networking engineering with Fortinet
Good analytical and problem-solving skills, able to leverage server/network knowledge and a broad of array of tools to solve problems
Skilled in responding to setbacks in an agile and resilient manner
Personal Attributes
Professional and ethical, you inspire trust and confidence through integrity and respect
You leverage your intuition to solve problems
Customer-obsessed and a self-starter, you go above and beyond to deliver extraordinary results and experiences for customers
Innovative and open to change, you are focused on finding opportunities for continuous improvement and ways to optimise work processes
Collaborative and with an enterprise mindset, you speak up and welcome all input, opinions and questions
Emotionally intelligent, you demonstrate empathy, connection, and assertiveness
About CyberCX
CyberCX is the leading independent cyber security services organisation in Australia and New Zealand.
CyberCX is Australia’s greatest force of cyber security professionals. CyberCX has united the country’s most trusted cyber security companies to deliver the most comprehensive end to end cyber security services offering to Australian enterprises and governments.
We are cyber security experts first and foremost. We’re a unified team of highly qualified, certified and skilled professionals working together on the same mission: to protect and defend Australian organisations from cyber threats.