_{05th August, 2025}

Position Summary & Primary Objectives

Reporting to the Team Lead, Managing Consultant or Director, the Cloud Engineer is responsible for the build and delivery of cloud environments primarily focused on Amazon Web Services for CyberCX customers. This role focuses on engagement planning, stakeholder management, engagement governance, risk management, delivery management and quality assurance.


Key Roles & Responsibilities

• Work with our customer base to deliver cloud devops engineering services in line with the agreed scope, CyberCX standards, and relevant industry standards or frameworks.
• Lead complex and dynamic client engagements in cloud engineering and security. Core responsibilities may entail but are not limited to engagement planning, stakeholder management, engagement governance, risk management, delivery management and quality assurance.
• Implement robust continuous integration and deployment workflows
• Build and/or implement technical controls for clients across Amazon Web Services and a range of deployment models.\
• Develop and maintain infrastructure using tools like CloudFormation, Terraform, or AWS CDK to ensure consistency and scalability.
• Conduct technical assessments on cloud-based systems and/or platforms.
• Engage with customers to understand their needs and align cloud solutions accordingly. Provide proactive communication and high-quality support to strengthen customer relationships.
• Actively collaborate across CyberCX, and continuously look for ways to add value. Facilitate communication, partnerships and cross-pollination across the business to allow teams to better engage and service customers.

Preferred Qualifications, Experience & Skills

• Bachelor level tertiary qualification in Computer Science, Engineering, or related field (or equivalent practical experience).
• Certified AWS DevOps Engineer, AWS Certified Solutions Architect, or other relevant AWS certifications.
• 2+ years of hands-on experience in DevOps roles, ideally within AWS environments.
• Strong experience with Infrastructure as Code tools (e.g., Terraform, AWS CloudFormation, AWS CDK).
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Experience designing and maintaining CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or CodePipeline.
• Solid understanding of containerisation and orchestration technologies (Docker, Kubernetes, ECS, EKS).
• Strong knowledge of networking concepts and security best practices in cloud environments.
• Experience working in Agile or DevOps-focused teams.
• Excellent problem solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Additional knowledge of Amazon Connect, Amazon Q, Amazon Q for Connect or Amazon Bedrock is an advantage.

Personal Attributes

• Proactive Mindset: Anticipate challenges and opportunities within cloud operations, taking a proactive approach to resolve issues and improve system performance before they impact clients.
• Attention to Detail: Exhibits an eye for detail when managing cloud configurations, monitoring systems, and ensuring security compliance, reducing the risk of errors or service interruptions.
• Resilience Under Pressure: Capable of staying calm and focused when troubleshooting high-priority incidents or working in fast-paced environments, to minimise disruption to services.
• Collaborative Team Player: Works effectively within cross-functional teams, sharing knowledge, and contributing to the collective success of Cloud Operations while maintaining strong working relationships.
• Strong Communication Skills: Clear and concise communication skills to explain complex technical concepts to clients and internal teams, ensuring understanding and effective collaboration.
• Accountable and Responsible: Takes ownership of tasks, projects, and issues, holding themselves accountable for achieving outcomes and delivering high-quality cloud services within agreed-upon timelines.

 
About CyberCX

CyberCX is the leading provider of professional cyber security and cloud services across Australia and New Zealand. We are a trusted partner to private and public sector organisations helping our customers confidently manage cyber risk, respond to incidents and build resilience in an increasingly complex and challenging threat environment.

Through our end-to-end range of cyber and cloud capabilities, CyberCX empowers our customers to securely accelerate opportunities in the digital economy. Our services include: consulting and advisory, governance, risk and compliance, incident response, penetration testing and assurance, network and infrastructure solutions, cloud security and solutions, identity and access management, managed security services and cyber security training.

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