_{05th August, 2025}

Position Summary & Primary Objectives

Reporting to the Sales Manager - Phriendly Phishing, the Mid-Market Business Development Manager is  responsible for winning new clients directly through prospecting, outbound outreach and your own lead generation activities, internal marketing efforts and in turn identifying growth opportunities and developing and implementing strategies to increase the sales of the Phriendly Phishing product, developing our presence and reputation in the market, and positioning us as Australia and New Zealand's premier phishing and awareness tool. 

Key Roles & Responsibilities

• Build strong, long-lasting customer relationships, and a thorough understanding of customer needs and how our solutions can meet those needs
• Develop and execute a strategic sales plan that assists in the expansion of the Phriendly Phishing customer base and achieves defined sales targets within Australia and New Zealand.
• Respond to customer requirements, including requests for quotes/proposals/tenders
• Own your customers' experience and journey, from solution & proposal, through to contract sign off
• Identify business improvement and strategic new business opportunities
• Leverage company tools to be able to identify potential customers and your own prowess in order to knock down those company doors
• Contribute effectively to regular sales meetings
• Utilise SalesForce CRM tool to track and leverage customer information, ensuring standard processes during all sales stages and tailoring sales calls toward customer needs

Preferred Qualifications, Experience & Skills

• 2+ years of IT, HR Tech or SaaS sales experience, with meaningful experience selling technology services or information security services to mid-market size clients
• A record of consistently meeting or exceeding targets and developing and executing on sales plans
• Demonstrated success winning new customers and growing your accounts
• Solution-selling and/or Challenger Sales experience
• Strong negotiation skills and ability to work to achieve win-win outcomes
• Strong stakeholder engagement and communication skills with an ability to build credibility both internally and externally at all levels
• Impeccable written and verbal communication skills
• A high performing sales professional with a strong track record
• Skilled in responding to setbacks in an agile and resilient manner

Personal Attributes

• Professional and ethical, you inspire trust and confidence through integrity and respect
• Customer-obsessed and a self-starter, you go above and beyond to deliver extraordinary results and experiences for customers
• Self-motivated, data-driven, resilient individual who is eager to learn, with excellent communication skills and you thrive in a fast-paced environment
• Driven and achievement-oriented, you are focused on achieving your individual and team goals and enjoy working with others to deliver
• Collaborative and with an enterprise mindset, you speak up and welcome all input, opinions and questions
• Innovative and open to change, you are focused on finding opportunities for continuous improvement and ways to optimise work processes
• Emotionally intelligent, you demonstrate empathy, connection, and assertiveness

About Phriendly Phishing

Phriendly Phishing educates organisations on creating long lasting employee behavioural change around cyber security awareness. We're an Australian-based company which provides security awareness and social engineering simulation training solutions as we educate employees on how to identify and respond to common, costly and difficult to detect security threats. Our Global award-winning training programs are automated, diverse & measurable and can be used by anyone in your organisation regardless of technical expertise.

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