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The work we do matters 
We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region. 
 
With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education. 
 
If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX. 

How you will make an impact
Ensure the seamless delivery of cloud services by monitoring, troubleshooting, and optimising cloud infrastructure, with a focus on proactive support to mitigate risks and ensure long-term service reliability.

Day-to-day you will

• Manage, monitor, and optimise multi-cloud environments across AWS, Microsoft Azure, Microsoft 365, and Google Cloud to ensure high availability, performance, and cost efficiency.
• Provide ongoing proactive support to clients, identifying and resolving cloud-related issues before they impact services.
• Troubleshoot and resolve complex technical issues related to cloud
  infrastructure, security, and networking, ensuring minimal downtime and maximum service continuity.
• Ensure cloud environments are secure, adhering to industry best practices and compliance standards (e.g., ISO 27001, SOC 2, GDPR).
• Implement and manage cloud security controls, conduct vulnerability assessments, and work to protect client data and infrastructure from
  evolving cyber threats.

Skills & Qualifications 

• Relevant certification in, or extensive hands-on experience with, cloud platforms such as AWS, Microsoft Azure, Microsoft 365, and Google Cloud, including provisioning, managing, and optimizing cloud resources across these environments.
• Demonstrated experience in delivering cloud services within a Managed Services framework, including service monitoring, incident management, and ensuring adherence to SLAs.
• Deep understanding of cloud security principles, including identity and access management (IAM), encryption, firewalls, and security best practices for multi-cloud environments.
• Proficiency in automation, IAC tools, and scripting languages such as Bicep, Terraform, Ansible, CloudFormation, or Python to automate cloud deployments and optimize operations.
• Experience with cloud monitoring tools (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite) and techniques to monitor, troubleshoot, and optimise cloud infrastructure.
• Knowledge of cloud networking concepts such as VPCs, VPNs, hybrid cloud architectures, and inter-cloud connectivity, ensuring secure and reliable cloud communication

Great advantages for great people 
A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure). 

• Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles 
• All the usual leave entitlements plus additional paid leave options (including a day off for your birthday) and the chance to purchase extra leave each year 
• Salary packaging options (such as a novated car lease) 
• Health & Wellbeing program including access to our employee assistance service, mental wellness leave, online CyberCX Wellbeing Centre and workplace mental health first aiders 
• Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more 
• Personalised development planning, access to training and membership to industry organisations 
• Employee interest groups and communities including a comprehensive Women in Cyber program 
• A comprehensive reward and recognition program – with a special thank you every year on your anniversary!

Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience. 

We take security seriously. We require all employees to complete background checks (including police and global sanction list checks) annually. 


Where appropriate, the CyberCX Talent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that are submitted directly to hiring managers and not through our approved process.   

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