_{17th March, 2026}

The Senior Individual Giving Officer plays a key role in developing, delivering and growing MSWA’s Individual Giving program, which encompasses Appeals and Regular Giving. This role is responsible for generating unrestricted income from individual donors through targeted and insight‑driven direct marketing strategies.

This is a hands‑on role suited to someone who brings both strategic thinking and operational execution. You will design and implement campaigns, develop compelling supporter journeys, and create persuasive cases for support that highlight the breadth and impact of MSWA’s work.


What you’ll be doing

• Develop and deliver direct mail and digital fundraising campaigns, including appeals and regular giving, ensuring on‑time and on‑budget execution.
• Lead data‑driven segmentation and targeting to strengthen Individual Giving performance, with a focus on Regular Giving growth.
• Project‑manage all campaign activities, including briefing stakeholders, data selection, copywriting, production, fulfilment, and post‑campaign analysis.
• Analyse campaign results and report against budget, using insights to shape future appeals and annual planning.
• Deliver exceptional supporter journeys and coordinate donor recognition to enhance engagement and retention.
• Maintain accurate supporter records, support program planning, engage donors directly, and collaborate across teams to achieve PP&E and organisational objectives

Essential

• Relevant qualification, or 3+ years of fundraising experience, or an equivalent combination.
• Experience in individual giving, including donor cultivation and stewardship.
• Proven success managing end‑to‑end direct marketing fundraising campaigns.
• Skilled in using appeal tactics and data analysis to enhance revenue performance.
• Strong donor database management, including data selection and segmentation.
• Demonstrated results in donor acquisition, retention, and meeting budget targets.
• Excellent communication, organisation, and attention to detail, with ability to build strong relationships.
• NDIS Clearance Certificate and NDIS Workers Orientation Module .

Desirable

• Knowledge of and experience working with Salesforce, Mailchimp and 3rd party platforms
• Knowledge of fundraising legislation, practices, and the philosophy of charitable giving
• Knowledge of developments, innovation and initiatives emerging in the fundraising industry, including donor/data management and other relevant business technologies.

Why MSWA?

• Flexible Work Arrangements: We value your input in creating a work schedule that benefits everyone.
• Salary Packaging: Use some of your salary to pay for everyday expenses before income tax.
• Growth Opportunities: A career that helps you grow via structured training (that we will pay for) makes a big difference.
• Generous Leave Benefits: We understand the importance of time and offer a variety of leave options including leave loading, parental leave, blood donor leave, and grandparents leave, among others.
• Exclusive Discounts: Enjoy savings on a wide range of local and national brands.
• Health and Wellbeing Perks: Benefit from our comprehensive Employee Assistance Program and substantial healthcare provider discounts.

Who we are

We exist to make a real and lasting difference to the lives of Western Australians – whatever their needs, whatever their neurological condition. The difference each and every one of our team makes can be felt in thousands of homes across the state.

Our collective efforts enable us to continue meeting the ever-growing demand for our allied health services, accommodation, and Services Centres across the state, as well as our contributions to critical neurological research throughout the world, across the country and importantly right here in Western Australia.

Do you believe in Life, not Limits?

If you do—and you're ready to make a significant difference—apply now by submitting your CV and a maximum two-page cover letter addressing the Key Criteria outlined above.

Want to know more? Reach out to us at talent@mswa.org.au.

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