_{24th February, 2026}

MSWA is a leading Western Australian not‑for‑profit organisation dedicated to supporting people living with neurological conditions such as MS, stroke, Parkinson’s, MND, Huntington’s disease and acquired brain injury. We provide specialised services, residential accommodation, community supports and allied health therapies, all with a strong focus on empowering people to live their best lives.
  
What’s on Offer
At MSWA, we exist so West Australians living with neurological conditions can live a life without limits.
Join a purpose-led team making a tangible difference every day.

• 6‑month contract with a strong possibility of extension into a permanent role
• Flexible base location: Wilson Service Centre or Butler Accommodation/Service Centre
• Meaningful role ensuring quality, safety, and person-centred care
• Supportive leadership and passionate multidisciplinary teams
• Salary packaging to maximise your take‑home pay
• Ongoing development and internal career pathways

  
About the Role
As the Service Delivery Lead – Residential, you will play a crucial role in ensuring our Supported Independent Living (SIL) and nursing supports are high‑quality, compliant, and aligned to the individual needs of our residents.
Working closely with Residential Services Managers and the broader operational team, you'll help drive sustainable service models, assess funding alignment, and support safe, effective residential care across multiple sites.
This is a great opportunity for someone with an allied health or nursing background who is looking to step into a leadership-focused, service‑quality role.
  
Key Responsibilities

• Ensure compliance with NDIS and Aged Care Quality Standards, along with relevant state/territory regulations.
• Undertaking clinical assessments and care planning to Support Plan reviews.
• Review and analyse SIL funding and nursing allocations to ensure alignment with participant needs, rosters, and service delivery requirements.
• Identify opportunities to improve funding utilisation, reduce inefficiencies, and strengthen service sustainability.
• Support Residential Services Managers by analysing staffing models and ensuring effective, compliant service delivery.
• Monitor expenditure against funding supports and proactively identify risks, underutilisation, or funding gaps.
• Assist with the preparation of documentation and evidence to support NDIS plan reviews, funding reassessments, and change‑of‑circumstance submissions.

Must‑haves

• Relevant qualification and professional background in allied health or nursing
• Understanding of the NDIS, SIL models, or residential care environments
• Strong analytical skills with the ability to interpret funding, rostering, and service data
• Ability to work collaboratively with multidisciplinary teams
• Excellent communication and problem‑solving skills
• Commitment to person‑centred, high‑quality care

Nice‑to‑haves

• Experience in disability, residential, or community services
• Knowledge of NDIS funding structures and quality standards
• Previous leadership or service‑coordination experience

Why You’ll Love Working Here
At MSWA, you’ll join a values-driven organisation where your work matters. We offer a supportive culture, meaningful work, and opportunities to grow your career—all while helping people live life without limits.
  
Ready to Make a Difference?
If you’re passionate about high‑quality service delivery and want to help shape the future of our residential supports, we’d love to hear from you.
Take the next step in your career and help us empower people to live a life without limits — apply now or reach out confidentially at talent@mswa.org.au.

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