_{24th February, 2026}

Join MSWA as a Funding Operations Assistant and Make a Real Impact 
At MSWA, we’re driven by a single, powerful purpose: empowering Western Australians living with neurological conditions to live their best lives. Now, we need a passionate Funding Operations Assistant to help us make this vision a reality. 

If you have a keen eye for detail, thrive in an organised and analytical environment, and want to play a vital role in shaping the experience of our clients, this is the perfect opportunity for you. In this role, you’ll help manage client funding across key programs like NDIS, Home Care Packages, and other funding streams, all while supporting an organisation that truly makes a difference. 

What You’ll Be Doing: 

• Funding Management: Take charge of managing multiple funding streams (NDIS, HCP, DSOA), ensuring the accurate allocation, renewal, and tracking of client funding. 
• Client and Team Support: Act as a trusted point of contact for internal and external stakeholders, ensuring funding changes are processed smoothly, efficiently, and in line with internal processes. 
• Data Accuracy & Compliance: Keep our CRM systems up to date with accurate service agreements and client data, ensuring compliance with all quality management and regulatory standards. 
• Reporting & Invoicing: Play a key role in preparing funding reports, invoicing, and reconciliation to maintain clarity and ensure the financial integrity of our services. 
• Process Improvement: Help refine our internal processes and contribute to the ongoing training of staff to improve the efficiency and effectiveness of funding operations. 
• Collaboration & Team Support: Work closely with our internal teams and external partners to facilitate smooth funding transitions, effective service agreements, and seamless client experiences. 

About You: 
You’re highly analytical, enjoy working with data, and take pride in your attention to detail. You excel at managing multiple tasks and have a knack for turning complex information into clear, actionable insights. You’re comfortable with the repetitive aspects of the role and find satisfaction in maintaining accuracy and consistency in all your work. Your communication skills are strong, and you’re always ready to support your team to ensure clients get the best service possible. 

To Succeed in This Role, You’ll Need: 

• Strong computer literacy and high-level data entry skills 
• Exceptional organisational and time-management abilities to manage competing priorities 
• Strong analytical and reporting experience 
• Clear and effective communication skills to liaise with internal teams and clients 
• A proactive, solution-focused mindset and a keen eye for process improvements 
• NDIS Worker Screening Clearance (or willingness to obtain) 
• Experience in NDIS or HCP is a bonus 

Role Details: 
Location: Based primarily at our Wilson Service Centre, with travel required to our Belmont Head Office as needed 
Work Hours:  Full-time, 6-month fixed-term contract, 75 hours per fortnight, Monday to Friday—no weekend work!
  
  
Why MSWA? 
At MSWA, we value our people and offer generous benefits to make sure you’re well-supported. Enjoy salary packaging options, helping you reduce your taxable income and increase your savings, alongside flexible working arrangements. You’ll join a passionate team that works together to deliver high-quality services and make a meaningful difference in the lives of people who truly need it. 
  
If you’re ready to help manage client funding with precision and become a crucial part of our dedicated team, apply now and take the next step in your career with MSWA. 
  
Need help with your application? Reach out to us at Talent@MSWA.org.au.

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