_{23rd February, 2026}

Join the MSWA Team as a Residential Coordinator: Make a Difference Every Day!

Are you ready to take on a role that not only transforms the lives of those with neurological conditions but also adds meaning to your own career? At MSWA, we're looking for dedicated individuals like you to assist the Manager with the coordination and day to day running of the residential site and provide supervision, advice and support for the Care Support Workers, Clients and their families.

Your Daily Impact as a Residential Coordinator:

• Coordinate Resident Care: Design and implement outcomes-based care plans that align with individual resident goals, while ensuring access to essential services and upholding dignity, choice, and independence.
• Stakeholder Engagement: Communicate effectively with medical, clinical, and legal representatives to support coordinated, high-quality care delivery.
• Compliance and Documentation: Ensure all practices comply with MSWA policies, NDIS standards, and documentation requirements, maintaining high standards of client safety and care.
• Team Leadership: Support the recruitment, onboarding, training, and supervision of care staff, fostering a capable and confident workforce.
• Employee Development: Promote continuous professional development through regular feedback, performance appraisals, and skill-building initiatives.
• Operational Oversight: Manage staff rosters, timesheets, leave, and resource allocation to ensure smooth day-to-day operations.
• Quality and Governance: Contribute to quality assurance, audits, clinical monitoring, and improvement initiatives that enhance service delivery.
• Collaborative Culture: Champion MSWA’s Core Values and foster a safe, respectful, and positive team environment aligned with WHS standards.

  
What We’re Looking For:

• NDIS Worker Screening Check
• NDIS Orientation Certificate
• Experience managing an accommodation site with disability individuals.
• Demonstrated experience in assessment of needs and care planning.
• Effective communication skills.
• Experience in working with people with a disability and or neurological Clients.
• Experience in working in a team environment and as a manager.
• Sound computer literacy.

Our ‘nice to haves’

• Understanding of and demonstrated commitment to the NDIS Quality and Safeguarding Framework and its application.
• Knowledge of the National Disability Standards, NDIS Practice Standards and the Quality and Safeguarding Framework and their application to service delivery.
• Experience with Crisis Management and Continuity Plans
• Experience managing a budget.
• Experience with or an understanding of change management.

Benefits of Joining Our Team:

• Flexible Work Arrangements: We value your input in creating a work schedule that benefits everyone.
• Salary Packaging: Utilise a portion of your salary for daily expenses pre-tax.
• Growth Opportunities: We offer a career path that fosters both personal and professional development through structured training.
• Leave Benefits: We understand the importance of time and offer a variety of leave options including leave loading, parental leave, blood donor leave, and grandparents leave, among others.
• Exclusive Discounts: Enjoy savings on a wide range of local and national brands.
• Health and Wellbeing Perks: Benefit from our comprehensive Employee Assistance Program and substantial healthcare provider discounts.

Do you believe in life not limits?
If you’re prepared to join us in making a significant impact, apply now and let’s discuss what life at MSWA looks like. 
  
For a confidential conversation, please email talent@mswa.org.au.

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