_{25th September, 2025}

You will be assisting with the management of the day-to-day administrative functions within the Community Support Team – paying particular attention to how quality and compliance requirements are integrated into client care and service delivery Apply now!

• Fixed term, one-year full-time role based in Rivervale
• Salary packaging (up to $18,550) | leave, health & wellbeing initiatives
• Be supported by an exceptional leadership team and vibrant team culture

Make an Impact as an Administrative Officer – Quality at MSWA

At MSWA, we’re dedicated to delivering personalised care and support to individuals living with neurological conditions including MS, Parkinson’s, Huntington’s, Motor Neuron Disease, Acquired Brain Injury, and Stroke. We’re currently seeking a compassionate and detail-oriented Administrative Officer – Quality to join our team. 

About the role and Key Responsibilities 

• Assist in improving service quality by supporting activities like internal audits and quality checks.
• Support and participate in the development, review, evaluation and implementation of new and existing policies, procedures, and processes, supporting compliance and continuous quality improvement.
• Support the Community Support Team, and the organisation more broadly in achieving accreditation against the Aged Care Quality Standards and NDIS Practice Standards.
• Work with other teams like rostering, scheduling, including providing a high level of customer service and quality care.
• Assist with reviewing various reports from the Client Management System and other IT systems and dashboards to ensure compliance obligations are being met.
• Support Team Leaders and Coordinators in the administrative duties associated with client and staff incident reports.
• Liaise with external auditors and relevant stakeholders as required

This is a Fixed time, one-year full-time role based at our Rivervale office.

About you

• Previous experience in the Disability, Aged Care, Health Industry or other highly regulated industries.
• High level of interpersonal, communication skills (written and verbal) and computer literacy.
• High attention to detail.
• Excellent time management skills and an ability to manage conflicting priorities, both autonomously and as part of a wider team.
• Proficient in the use of Microsoft Office 

Desirable

• Involvement in Disability, Aged Care or Health accreditation processes
• Understanding of continuous improvement, audit and quality processes

A little about us:
We exist to make a real and lasting difference to the lives of Western Australians – whatever their needs, whatever their neuro condition. The difference each and every one of our team makes can be felt in thousands of homes across the state.

Our collective efforts enable us to continue meeting the ever-growing demand for our allied health services, accommodation, and Services Centres across the state, as well as our contributions to critical neuro research throughout the world, across the country and importantly right here in Western Australia.

Let us tell you a little about what you’ll get in return for joining our team:

Salary packaging:
Use some of your salary to pay for everyday expenses before income tax.
Generous leave initiatives:
Time is precious, and our range of leave initiatives (including leave loading and leave purchase) to help you make the most of every moment.
Personal and professional growth:
A career that helps you grow via structured training (that we will pay for) makes a big difference.
Access to exclusive discounts:
Save more on national and local brands.
Health and Wellbeing Incentives:
Great Employee Assistance Program and generous healthcare provider discounts.

Are you ready to apply?
If you're ready to take the next step in your HR career and join a team that values your contributions, apply now!

For a confidential discussion, please email talent@mswa.org.au

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