Team Leader opportunity in corporate travel management, develop your career in the travel industry. Based in the CTM Auckland office
About CTM
CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world!
About the Role
As an Operational Team Manager (OTM), your focus lies in supporting and nurturing team members while ensuring an exceptional level of customer service is consistently delivered. Success in this role hinges on leveraging the collective resources and expertise within your team to meet both team and client expectations.
The OTM embodies CTM's commitment to exceptional customer service and demonstrates proficiency in organizational skills, time management, and critical thinking to consistently meet or surpass client expectations. Prior experience in the travel industry is essential, with travel system knowledge. We're seeking an individual with robust leadership and communication skills, coupled with a customer service-oriented approach and professionalism.