04th June, 2026
About CTM
CTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees.
At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future focused professionals we work with the company's values in mind; Connect, Deliver and Evolve.
About the Role
We are seeking a professional, organised, and proactive Receptionist & Office Coordinator to be the face of our business and ensure the smooth day-to-day operation of our office. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in creating a welcoming and efficient workplace.
Key Responsibilities
- Answer incoming phone calls and direct enquiries to the appropriate team members.
- Welcome visitors and new employees, ensuring a professional and positive front-of-house experience.
- Register visitors and manage temporary access passes while maintaining security protocols.
- Oversee office amenities and facilities, including kitchens, meeting rooms, reception areas, onsite parking, access cards, stationery supplies, couriers, and mail services.
- Coordinate boardroom and meeting room setup to support business activities.
- Respond to emails and general enquiries from clients, employees, and external stakeholders.
- Liaise with external suppliers and contractors to coordinate office maintenance and support services.
- Monitor and maintain high cleaning and presentation standards throughout the workplace.
- Manage storage room facilities and ensure supplies are organised and accessible.
- Communicate office updates, activities, and important information to both onsite and remote employees.
- Organise and support staff engagement initiatives, social events, and local social club activities.
About You To be successful in this role, you will have:
- Previous experience in a receptionist, office administration, or facilities coordination role.
- Excellent communication and interpersonal skills.
- Strong organisational abilities with exceptional attention to detail.
- A proactive and solutions-focused approach to work.
- The ability to manage multiple tasks and priorities effectively.
- Proficiency in Microsoft Office and general office systems.
- A friendly, professional, and customer-focused attitude.
Why CTM? As a global organisation CTM offers a range of employee benefits that including;
- Travel discounts
- Perkbox - Retail, Lifestyle, Entertainment, Health & Wellness discounts
- Training and Development opportunities
- Annual Volunteer Day
- x2 Wellness/Chillout Days
- Blended work arrangements with hybrid WFH flexibility
- 2 Weeks extra leave - Purchase Leave
- Paid Parental Leave
- Sonder - EAP Platform
CTM offer a strong, established and sustainable work environment which will support your career development and wellbeing.
CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award winning company that values its people, community, and technological innovation.
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