_{08th April, 2026}

About CTM 
CTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees.
  
At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future focused professionals we work with the company's values in mind; Connect, Deliver and Evolve.

About the Role 
The purpose of Integration Specialist role is to provide dedicated governance, security and operational oversight of the interface between CTM's Enterprise Service Bus (ESB) and the Global Data Warehouse (GDW).
 
This role is required to ensure that data moving from source systems, through the ESB, and into the GDW is managed in a controlled, secure, consistent and auditable way. As the GDW becomes CTM's single trusted source for enterprise reporting, analytics and decision support, the integrity, security and reliability of the data flows feeding it are business critical.
 
The Integration Specialist will establish clear accountability for this critical integration point and ensure data entering the GDW is complete, accurate, traceable and fit for enterprise use. The role will strengthen technical governance over upstream data movement, improve monitoring and reconciliation, enhance security controls, reduce downstream reporting and data issues and protect the value of CTM's investment in its enterprise data management environment.
 
The role works across application, integration, infrastructure, security and data teams to ensure the ESB-to-GDW interface is managed as a disciplined enterprise control point rather than as a fragmented technical handoff across multiple teams.
 
Education and Experience
The successful candidate will bring strong experience in enterprise integration, interface governance and operational control across complex environments, with the ability to support both technical delivery and enterprise assurance requirements.

Relevant certifications highly regarded:

• MuleSoft Certified Developer or MuleSoft Certified Integration Architect
• ITIL 4
• Microsoft Azure certifications
• API, integration or middleware certifications
• Security certifications relevant to enterprise integration environments

Knowledge, Skills and Abilities
The role requires a combination of technical integration capability, control discipline, security awareness and stakeholder engagement to ensure CTM's ESB-to-GDW interface is secure, governed, reliable and scalable.
Professional Skills

• Problem-Solving - Strong ability to identify, analyse and resolve integration failures, mapping issues, data inconsistencies, reconciliation gaps and operational risks.
• Communication - Able to translate integration risks, interface issues and technical dependencies into clear business and operational impacts.
• Collaboration - Works effectively across application, security, infrastructure, architecture and data teams to support controlled and reliable integration outcomes.
• Attention to Detail - High level of care and precision when reviewing mappings, transformation rules, interface specifications, control points, reconciliation records and support documentation.
• Accountability - Strong ownership mindset for maintaining control, reliability and supportability at a critical enterprise integration point.
• Risk Awareness - Ability to recognise where weak integration practices can create data, reporting, operational, security and assurance risks for the broader organisation.

Technical Knowledge

• Enterprise Service Bus (ESB) - Strong working knowledge of enterprise integration concepts and ESB platforms, with an understanding of how data is routed, transformed, orchestrated and monitored across enterprise systems.
• Integration Governance and Control - Knowledge of interface governance principles including standards, documentation, change control, auditability, supportability, version discipline and operational oversight.
• Data Movement and Transformation - Strong understanding of how data is extracted, transmitted, mapped, transformed and delivered between systems, with the ability to assess the control and quality of those movements.
• Data Integrity and Reconciliation - Understanding of control totals, validation rules, mandatory field checks, exception handling, duplication controls and reconciliation points used to protect data integrity into reporting and warehouse environments.
• Security of Data Flows - Working knowledge of integration security controls including authentication, encryption in transit, service account governance, certificate management, least-privilege access and logging.
• Lineage and Traceability - Understanding of how to support end-to-end traceability from source systems, through the ESB, into the GDW, including documentation, metadata, transformation records and audit trails.
• Operational Monitoring - Knowledge of monitoring, logging, alerting and support processes used to identify broken integrations, failed loads, delayed processing, security issues and degraded interface performance.
• Enterprise Data Environment - Broad understanding of how upstream business systems, middleware and enterprise data platforms interact, and how integration issues can affect reporting, analytics and decision-making.

Technical Skills

• Hands-on experience with MuleSoft and/or other enterprise integration middleware platforms.
• Ability to review and support interface mappings, transformation logic and message structures.
• Ability to support and improve integration monitoring, incident response and operational controls.
• Strong understanding of API, connector, file-based and message-based integration methods.
• Familiarity with JSON, XML, REST, SOAP, SFTP and related integration protocols.
• Ability to assess and improve traceability, reconciliation and interface documentation.
• Familiarity with change, release and support processes for enterprise integrations.
• Broad understanding of enterprise data warehouse feeding patterns and upstream data dependencies.
• Familiarity with cloud and hybrid integration environments is advantageous.

Why CTM?  
As a global organisation CTM offers a range of employee benefits that including;

• Travel discounts  
• Perkbox - Retail, Lifestyle, Entertainment, Health & Wellness discounts
• Training and Development opportunities  - online lessons & certificates
• Annual Volunteer Day  
• x2 Wellness/Chillout Days  
• Blended work arrangements with hybrid WFH flexibility 
• 2 Weeks extra leave - Purchase Leave
• Paid Parental Leave
• Sonder - EAP Platform 

CTM offer a strong, established and sustainable work environment which will support your career development and wellbeing.
  
CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award winning company that values its people, community, and technological innovation.  

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