_{20th January, 2026}

About CTM 
CTM is a global award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees and growing. 
  
At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals we work with the company's values in mind; Connect, Deliver and Evolve.

ABOUT THE ROLE
This role is part of the small and highly collaborative People and Performance team and plays a critical role in delivering strategic communications to our globally dispersed employees. The Internal Communications Specialist is a creative and highly organised individual who champions the delivery of CTM’s internal communications strategy. This role plays a key part in connecting employees across multiple regions, cultures, and time zones; by bringing our purpose, priorities, and culture to life through engaging, on-brand communications.
  
With a strong passion for employee engagement and culture, the Internal Communications Specialist creates targeted communications meaningful content at scale and speed.
  
KEY RESPONSIBILITIES

• Support the delivery of the internal communications strategy, ensuring consistency of messaging, tone, and brand across all internal channels.
• Ensure organisational initiatives and projects are successfully communicated to employees and stakeholders, showcasing CTM’s brand, values and culture.
• Develop, curate and deliver engaging internal content including but not limited to articles, presentations, newsletters, videos, and additional multi-media as required.
• Adept at designing, editing and publishing visual and multimedia content including short-form video and imagery.
• Proficient in creating, editing and maintaining SharePoint landing pages and functionalities.
• Partner with key stakeholders to identify opportunities to proactively improve communications across CTM.
• Partner with marketing and ESG/sustainability teams to deliver ESG content calendar.
• Proactively engage broadly across CTM with key initiative owners, marketing and relevant leaders to coordinate and facilitate the collection and communication of key messages and employee experience stories.
• Engage with marketing to ensure internal communication messages are consistent with external communication messages.
• Build a culture of two-way communication where employees have an opportunity to engage with and respond to communications.

SKILLS AND EXPERIENCE

• Degree in business, communications, change, public relations, journalism or a related field (or equivalent experience).
• Proven experience delivering integrated internal communication strategies that support business goals, drive engagement and improve performance.
• Strong track record influencing across global, dispersed and matrix organisations, with the ability to communicate effectively across cultures and regions.
• Deep experience communicating people and culture initiatives to diverse employee groups, using the right mix of channels and formats.
• Delivers high-quality, visually strong communications that clearly explain strategy, without over-engineering or slowing delivery.
• Able to translate complex initiatives into clear, practical tools that enable leader-led communication across topics such as performance, learning, wellbeing, rewards, inclusion and engagement.
• Experience creating and delivering executive engagement plans that raise leader visibility, build trust, and encourage open, two-way communication with employees.
• Confident communicator with the ability to write and present for all audiences, including executives, senior leaders, Board and frontline employees.
• Strong attention to detail, with clear, concise writing and sound editing, layout and design skills.
• Data-literate, able to use insights and trends to improve communication strategies and activity.
• Technically capable across common communication and design tools, including Microsoft, SharePoint, Viva Engage, Teams channels, video tools, creative platforms and email distribution systems (e.g. Adobe, Canva, Marketo/Mailchimp or similar).
• Proactive and self-driven, with strong planning and problem-solving skills and a focus on delivering outcomes aligned to business strategy.

Why CTM?  
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.
As a global organization CTM offers a range of employee benefits that you can access, including;  

• Travel discounts  
• Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
• Training and Development opportunities  
• Annual Volunteer Day  
• x2 Wellness/Chillout Days  
• Blended work arrangements with hybrid WFH flexibility 
• 2 Weeks extra leave - Purchase Leave

CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.  

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