About CTM CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. CTM provides personalised service excellence with client-facing technology solutions in offices all around the world, including New Zealand, Australia, Asia, North America and Europe with over 3000 employees and growing.
At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals we work with the company's values in mind; Connect, Deliver and Evolve.
About the RoleWe are looking for a
Travel Consultant in our Melbourne CBD office. If you have exceptional client service skills and know how to create exceptional travel experiences for your clients, we want to talk to you! A typical day will see you managing end to end travel management solutions for clients leaving them feeling completely inspired. You will need to be task oriented and comfortable managing travels, transfer, bookings etc.
About You: - Domestic or International travel experience is highly desired
- Exceptional client service and task management skills
- You need to be comfortable using technology and have had exposure to travel tech/booking systems
- Consult by phone, email, e-chat dealing directly with clients and agents
- Manage all aspects of client relationships throughout the course of their enquiry/booking.
- Commitment to exceptional customer service
- Strong organisation and time management skills
Why CTM? CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing. As a global organization CTM offers a range of employee benefits that you can access, including;
- Travel discounts
- Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
- Training and Development opportunities
- Annual Volunteer Day
- x2 Wellness/Chillout Days
- Blended work arrangements with hybrid WFH flexibility
- 2 Weeks extra leave - Purchase Leave
CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.