_{02nd October, 2025}

About This Role
We are looking for an experienced and versatile DevOps Cloud & Infrastructure Engineer with deep technical expertise across both Microsoft and open-source ecosystems. The ideal candidate will bring strong, hands-on experience in Azure — this is essential. Familiarity with AWS is considered a plus, but not required.

You'll play a key role in supporting, developing, and optimizing CTM's hybrid infrastructure—ensuring performance, security, scalability, and reliability across both cloud and on-premise systems. This includes working with Java-based platforms as well as containerized .NET applications deployed in modern CI/CD environments.

This is a role for someone who thrives in autonomy: you will be expected to take ownership of goals or problems and independently navigate toward robust, reliable solutions — not just execute tasks when instructed.
 
THE ROLE
In the role of DevOps Cloud & Infrastructure Engineer, you will be responsible across the following Key Result Areas:
 
Cloud & Systems Monitoring

• Oversee monitoring of both cloud and on-premise infrastructure systems.
• Manage responses to logged tickets via JIRA.
• Verify monitoring data within native Azure solutions, as well as third-party tools such as Zabbix, Graylog, OSSIM, etc.
• Monitor backup systems and conduct periodic test restores.
• Develop and maintain automated monitoring and alerting systems.

Research & Innovation

• Stay current with new and best-practice technologies.
• Recommend and implement automated and innovative approaches for both cloud and system administration tasks.
• Investigate performance bottlenecks, propose improvements, and contribute to ongoing automation initiatives.

Operations, Maintenance & Documentation

• Execute infrastructure-as-code deployments, including ARM templates and Azure Blueprints.
• Apply configuration changes, security patches, updates, and upgrades.
• Perform troubleshooting and root cause analysis for issues across cloud and on-premise environments.
• Support and maintain Java-based SaaS platforms as well as .NET Core applications running in containerized environments.
• Collaborate with vendors and stakeholders as needed.
• Maintain clear documentation of work, procedures, and changes

Teamwork & Leadership

• Work collaboratively with team members and other departments.
• Support the growth of team members through coaching, mentoring, and knowledge sharing.
• Contribute to a culture of continuous improvement and technical excellence.
• Be proactive in identifying issues and opportunities, and take initiative in driving change. 

What YOU Need
You are technically excellent, curious, and self-directed, with solid engineering principles, proven troubleshooting ability, and strong verbal and written communication skills. You work well with minimal supervision and can confidently take a problem statement and run with it.
 
Education & Experience

• Bachelor's Degree in Computer Science, IT, or equivalent.
• Minimum 5 years' experience in infrastructure and cloud management for enterprise-scale SaaS environments (Java or .NET-based).

Technical Skills - Must Have

• Cloud: Minimum 3 years of hands-on experience with Azure. (AWS is a plus, but not required.)
• Infrastructure as Code: ARM templates, PowerShell, Python.
• Monitoring Tools: Zabbix, Graylog or similar.
• Application Platforms: Experience with Java-based platforms (e.g., Wildfly) and containerized .NET Core applications.
• Microsoft Stack: Service Fabric, MS SQL, Cosmos DB, Active Directory.
• Linux Stack: LAMP, MySQL, Apache, Samba (including GPO), Puppet, etc.
• Containers & Orchestration: Docker, Kubernetes (including self-hosted environments).
• CI/CD & DevOps Tools: Git, Jenkins, Puppet, JIRA, Confluence.
• Security & Compliance: Understanding of PCI-DSS, patching, backups, test restores.

Nice to Have

• Azure or AWS certifications.
• Experience with VMWare, shared storage systems, or data center infrastructure.
• Experience with ITIL change control processes.
• Exposure to AWS environments.

Why CTM?  
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.
As a global organization CTM offers a range of employee benefits that you can access, including;  

• Travel discounts  
• Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
• Training and Development opportunities  
• Annual Volunteer Day  
• x2 Wellness/Chillout Days  
• Blended work arrangements with hybrid WFH flexibility 
• 2 Weeks extra leave - Purchase Leave

CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation

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