_{11th May, 2022}

❖ Unique opportunity to lead a specialist dental company

Expansion of this established and highly successful group through the launch of a new game-changing brand has created the need for an inaugural position of CEO.
  
Working closely with the Principals and leading an outstanding team of over 50 clinicians, sales, operations and support staff, the brief is to grow the business nationally. You will plan the growth and rollout of new facilities and services to achieve goals, whilst maintaining the leading-edge professional standards, client satisfaction and performance of the existing business.
  
You will be an experienced leader in healthcare with a proven record in driving growth and building commercial value without losing sight of the reason the company is a leader in its field – professional excellence, customer focus and a great team culture.

Position Description
Title : Chief Executive Officer

Reports to : Directors, who are the owners

Role Scope and key result areas :
The Chief Executive is broadly accountable, with Directors for :

1. The leadership and management of the company’s operating framework
2. Leading planned and organic growth, including business case modelling, resourcing and roll-out planning to meet performance KPIs
3. Managing the business-as-usual commitments
4. Allocating people, Capex, Opex, assets, consumables to meet the business plan
5. Approving the organisation structure, functions, roles, KPIs
6. Managing stakeholder relations
7. Ensuring company-wide synergies
8. Planning capability in people, property, equipment, assets, performance for future demand
9. Identifying opportunities, actions, and results
10. Establish and monitor risks and mitigation plans

  
Specifically, accountable for :

• Business – with Directors, develops :
• FY 22/25 – 3-year goals for the company, including – operations; finances; people, support; and overheads; including FY and 90-Day goals and plans
• Set strategic Priorities
• Growth agenda and plans – margins, revenues, gross and nett profit forecasts
• Deployment of people, assets, and consumables
• Company-wide relations and synergies to support effectiveness and efficiencies
• Organisation structure to link accountabilities and working relationships
• Function scopes, roles, processes, and alignment
• Group and operations KPIs, including Clients; Operations; Financials; and People
• Improvement initiatives, collaborate with teams, support roll-out
• Improved processes, overhead contribution, and client relations

• Business development
  • Identify national growth – locations, products, take-up, performance, opportunities
  • Respond to client, industry, and regulatory shifts
  • Ensure pricing policy meets broader business performance and goals
  • Negotiate contracts
  • Manage the work in progress pipeline to meet longer-term goals

• Operations
  • Set, develop, hand-over and monitor site performance to goals
  • Monitor progress and prognosis to client satisfaction, financial, people, quality, efficiency, and technical standards
  • Review actual : forecast against KPIs
  • Risk mitigation and potential exposures are managed to goals
  • Margin overall vs. Estimated

• Finances
  • Source and Application of Funds meets budget and forecasts
  • Cash flow for 26 weeks
  • Debtors and Creditors profiles
  • Gross and Nett profit
  • Balance Sheet profile
  • Opex; and Capex budgets and business case methods for new or increased costs
  • Accruals planning
  • ATO, ASIC, APRA etc compliance

• People
  • Nurture and coach the incumbent leadership team
  • Work to enhance the culture of the business
  • Develop people to take the Group forward
  • Ensure training and development, both individually and as team members, to exceed Fully Competent overall by December 2022
  • High Potential/Future Leaders profiles for all leadership roles in technical, operations, and management, using the performance and potential profiles and feedback from development and succession readiness
  • Appoint key people to Leadership and Manager roles to ensure merit and fair play
  • Recommend pay and benefits policies; approve individual remuneration and conditions

• Governance
  • Work within the governance and policy framework; recommend enhancements
  • Identify, action, and monitor risk mitigation plans
  • Ensure Quality Certification
  • Manage compliance and legal obligations
  • Meet professional and specialist performance standards and benchmarks

• Manage key stakeholder relations

• Communicate
  • With Directors
  • Direct reports
  • Senior professionals; and Function heads
  • Key stakeholders
  • Location employees and teams

COMPETENCIES
Must have

1. Achieved in growing a business, preferably in the Health sector, involving new locations, preferably nationally
2. Commercial bottom line success. Understands balance sheet, Opex and CapEx; experienced in pricing and creating value; skilled in negotiating successfully, both internally and externally, in preparing business cases and modelling options. CFO experience will be well regarded
3. Entity leader, experienced in creating teams, achieving team behaviours, resolving team issues
4. Growing people and teams through role model, coaching, and support practices
5. Well-developed networks and networked relationships in the health industry
6. Success in providing leadership, direction, and strategies in complexity and challenge
7. Business Development achievements
8. Risk management understanding, practices, and achievements
9. Experienced in Safety, Quality and Professional services accreditation systems
10. Demonstrated ability to work pro-actively and in partnership with Directors in achieving their goals and expectations
11. Successfully working with senior professionals, respecting professional judgement, practices, and priorities to support them, their clients, and the business
12. Working with children clearance

  
Strategic Skills

1. Understanding the business and industry opportunities
2. Making decisions, jointly with Directors, on the business mix impacting this FY and the next 3-5 years
3. Creating the new and different, balancing investment, returns, capability, capacity, and risk

Operating Skills

1. Keeping on point, maintaining focus, and prioritising work
2. Ensuring teams and individuals are organised, aligned and effective
3. Getting work done through teams and individuals efficiently
4. Managing work processes

  
Organisational Skills

1. Being organisationally savvy
2. Communicating effectively
3. Managing up, and across the business, in multiple sites and with key external stakeholders

  
Personal and Interpersonal Skills

1. Must be driven
2. Able to accept and take direction from owners
3. Comfortable with digital technology, remote monitoring & communicating
4. Relating skills
5. Inspiring others
6. Caring about others
7. Acting with honour and character
8. Being open and receptive

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