Our client, a Leading Bank, is looking for a Card Fraud Analyst I to join their growing team.
Job: Card Fraud Analyst I
Location(s): Remote (LA area)
Responsible for processing, handling and resolving customer concerns pertaining to ATM, Debit Card and Credit Card Claims. The incumbent may receive calls from customers who wish to file a new claim, make additions to or follow-up on existing claims or appeal denied claims and will resolve claims within the banks policies and procedures. Identify and contact individuals who may require documentation related to customer claim; interview customers relevant to investigation into claim.
Responsibilities also include: