_{02nd August, 2022}

  
Responsibilities
  
Based in downtown Los Angeles, this position will be part of the Offshore Operations team. The Offshore Operations team oversees the firm’s Information Technology Outsourcing (ITO), Business Process Outsourcing (BPO), and Knowledge Process Outsourcing (KPO) groups, primarily sourced in India through our third-party partners. These groups support the business and technology functions and are comprised of 300+ consultants. It is expected the candidate would work in the office 3 days per week as part of our Hybrid working model.
  
Responsibilities for this role include:

• Develop, update, and maintain policies and procedures
• Identify opportunities to enhance the operation and implement best practices
• Work closely with our offshore vendors and internal groups to manage and process expenses (invoicing, reconciliations, allocations, etc.)
• Prepare monthly datasets and reports to upload to our department’s Power BI dashboard; work jointly with our Power BI development team to continually optimize the dashboard
• Analyze drivers of historical operational and financial performance, including key trends that are impacting the business (attrition, capacity, budgeted versus actual expenses)
• System administration, maintenance, and support for our time & task management application and infrastructure
• Independently manage small to medium size projects
• Prepare formal communications and presentations
• Evaluate business and technology functions supported by the offshore teams for automation opportunities and other operational improvements
• Assist SVP in tackling various projects, achieving firm goals, and executing on other IT initiatives

  
Qualifications

• Minimum 3 years of relevant experience, preferably within the asset management or financial services industry
• Solid working knowledge of Microsoft Office 365 (Excel, PowerPoint, Word) and familiar with other Microsoft products (Power BI, Teams)
• High proficiency in managing, understanding, and manipulating diverse sets of data and can competently communicate and report on trends, issues and/or other key findings
• Proven ability to manage projects; project management certifications a plus
• Experience working with or managing teams offshore is a plus
• Knowledge of the Agile methodology and the Jira tool is a plus

Personal Attributes
  

• Self-starter with a proven ability to take initiative;
• Responsible with a strong work ethic and sense of dedication;
• Excellent interpersonal, verbal, and written communication skills;
• Works well under pressure and with time constraints;
• Outstanding organization skills with high attention-to-detail;
• Possess intellectual curiosity to improve systems and processes;
• Team-oriented with strong integrity and professionalism; and
• Must be able to handle highly confidential information and situations with professionalism and tact.

Education
Bachelor’s degree in business administration, finance, or related field from a top college or university.

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