Head of Operations, Invoice Finance (Leading Asset Based Lender)
Our client, a rapidly growing ABL provider, is looking for a Head of Operations to oversee their Invoice Finance Division.
03rd May, 2022
Job Title: Head of Operations, Invoice Finance Line Manager: Head of Invoice Finance Department: Operations Division: Invoice Finance Office Sites: Manchester and Thames Valley area SMCR Classification: Conduct Rule
Main Duties and Responsibilities
Working closely with Head of Invoice Finance to drive ambitious growth plans for the division
Managing key divisional projects e.g. introduction of RiskFactor, finding new premises etc
Ownership of all client and operations activity across the UK, managed via a team of c.24 people based across two locations (currently Abingdon and Manchester)
Setting the agenda for client service and driving efficiency in all processes
Overseeing the recruitment, training and career development of the Client Relationship and Operations Teams to maximise staff retention and job satisfaction
Liaising with Group Head of Risk in connection with larger credit decisions and maintaining alignment between credit and new business strategies
Underwriting, on-boarding, and managing new and existing client relationships (directly or indirectly depending on deal size)
Supporting the respective Heads of Sales with new business opportunities and structuring facilities
Ensuring Client Relationship Teams maximise cross selling opportunities (Asset, Loans, Vehicle Finance) from the existing portfolio
Provide support for (and subsequently manage) the proposed new ABL product
Work closely with the Marketing team to build the client brand and act as an ambassador in the external market to help increase the profile
Liaise with Finance Department re monthly management accounts and annual budgets, driving income and controlling bad debt provisions
Monitor industry trends and assess their potential impact on the client base
Contribute to wider group divisional meetings as a key member of the management team.
Develop / maintain close working relationship with professional intermediaries.
Qualifications
Graduate, or appropriate alternative experience or role-based qualifications.
At least 5+ years relevant experience in the Invoice Finance industry.
In-depth working knowledge of the Invoice Finance product with a solid overview of the industry as a whole.
Numeracy - strong understanding of financial accounts, cashflow forecasts etc.
Literacy - ability to structure clear and concise reports to both internal and external parties.
Experienced user of office and business software packages (ideally but not exclusively including Dancerace and RiskFactor).
Strong interpersonal, communication and management skills.