Payment Fraud Strategy Analyst (Large National Bank)
Our client, a Leading National Bank, is looking for a Payment Fraud Strategy Analyst to join their growing team.
03rd May, 2022
WHAT IS THE OPPORTUNITY? The Payments Fraud Strategy Analyst participates actively in the Bank's fraud prevention and risk management activities for payment systems to mitigate both the Bank's and our clients' exposure to potential fraudulent activities. The analyst is responsible for evaluating client and situational/threat trends by payment type, as well as cross-channel. This position is responsible for ongoing analytics and recommendations which are presented to senior management enterprise wide, and used to rapidly respond to emerging fraudulent activities. The analyst leverages state-of-the-art industry data sciences tools to synthesize and analyze data; create recommendations and respond to fraud attacks. In addition, the analyst may participate in creating the Bank's Fraud Prevention analytics to support new products such as Zelle, as well as new product features such as increases to existing debit cards.
Banking and Investment Services Division Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.
WHAT WILL YOU DO?
Daily Assessment of emerging trends impacting payments fraud and provide real-time recommendations to mitigate potential fraud against the Bank and clients.
Support the development of long term strategic risk management policies and approaches to minimize the risk of fraud losses.
Define, formulate and create low to moderately complex analytical models to assess payments fraud activities across various payment systems.
Perform low to moderately complex analysis and/or modeling to identify patterns of fraudulent transactions and to prevent fraudulent usage of ATM/Debit/Credit Cards/Zelle.
Create, test and implement rule criteria in applicable detection systems (e.g., VCAS, VRM, TSYS, BAE, etc.).
Optimize the balancing between fraud prevention recommendations with client experience considerations. (Note: Updates may be required on a 24/7/365 basis to prevent fraud.)
Analyze loss data and recommending/implementing appropriate loss prevention strategies. In addition, evaluate fraud cases and losses holistically to identify potential trends, and areas of improvement.
Develop and produce key performance metrics and reports that are more routine in nature.
Create and deliver reports as requested, implement state of the art analysis tools and forecast processes that ensure global delivery of actionable information as necessary.
Identify and advocate process improvement opportunities in all aspects of the position duties and responsibilities.
Perform additional duties as assigned.
WHAT DO YOU NEED TO SUCCEED Must-Have*
Minimum 2 years in financial services experience with deep knowledge of payment systems. Demonstrated ability to work in an enterprise wide role and to lead through influence.
Minimum of 1 years of experience in a card fraud function.
Minimum 1 years with Falcon (or comparable system) fraud strategy and rule writing
Minimum 2 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports of Business Objects and Falcon system scoring.
Skills and Knowledge
Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas.
Prefer 3 years in financial services experience with deep knowledge of data mining and data analytics tools.
Prefer 2 years with Falcon (or comparable system) fraud strategy and rule writing
Prefer 3 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.
Ability to create and maintain complex mathematical models.
Exercise judgment within defined procedures and practices to determine appropriate action.
Comprehensive knowledge of risk principles and procedures.
Ability to synthesize large quantities of data into concise presentations with sound business conclusions.
Thorough knowledge of PC computing environment, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.
Experience with FICO Falcon Fraud Manager strategy writing a plus.
Ability to interact effectively with all levels of Bank personnel and customers.
Must be able to work in a high-productive, deadline-oriented environment.
Must be flexible to handle multiple tasks simultaneously.
Our client requires all colleagues to be fully vaccinated against COVID-19 to work on-site at any of our locations.