Vice President, Head of Business Continuity (Leading Investment Manager)
Our clieant, a leading investment manager, is looking for a Head of Business Continuity to join their growing team.
30th September, 2021
Location(s): Los Angeles, CA; New York, NY; or 100% REMOTE
Job Description & Synthesis
Based in Los Angeles, the Head of Business Services is responsible for a portfolio of essential services to our client's stakeholders and is an integral member of the Corporate Services leadership team. This position will oversee the firm’s vendor management, business continuity, security, travel, and records management functions and ensure risk management, cost management, and service-level objectives are met. This individual will be a highly skilled communicator, who can effectively partner with business units to execute projects and other deliverables and is capable of interacting with senior management at the highest levels of the firm.
Lead Business Services team with overall responsibility for vendor management, corporate travel management (including private planes), records management, business continuity, emergency preparedness, and physical security functions.
Establish and manage annual budgets for the Business Services sub-department, and provide vendor oversight to ensure receives a high level of service and competitive pricing for the group and related functions.
Ensure proper cross-training of team resources to minimize person dependencies, drive results through a team-based approach and realize synergies across functions.
Lead developing vendor management program to ensure client and regulatory expectations are met, and enhance the program’s maturity over time.
Lead Business Continuity Program and Leadership Group to ensure the program meets regulatory and client requirements.
Ensure security policies, procedures and infrastructure are in place to protect employees and physical assets.
Work with the Records Management Assistant Vice President and Information Governance Working Group to set Records and Information Management strategy, policies, and procedures.
Oversee corporate travel program to ensure proper policies and controls are in place, monitor the effectiveness of the program, and provide transparency to Senior Management on travel spend and trends.
Ensure Company Aircraft are maintained to the appropriate standards, annual operating budgets/plans are in place, and act as the escalation point for any issues relating to the Company Aircraft, including operational, security, and personnel-related issues.
Minimum ten years of experience in progressive management roles
Extensive experience managing large vendor relationships and negotiating contracts and service level agreements.
Direct experience in the areas of business continuity, crisis management, and security is strongly preferred.
Experience managing corporate travel programs and/or records management programs is a plus.
Demonstrated track record of strong performance management and collaborative leadership
Demonstrated problem-solving skills and ability to escalate issues needing attention;
Demonstrated track record of skillful communications and effective business writing;
Proven ability to manage tasks with competing priorities and deadlines, independently determining the order of priority and self-initiating other value-added tasks.