Our client, a leading private banking institution, is looking for a VP, Loan Administration to join their growing team.
11th January, 2021
Job Description & Synthesis
As a member of our client's Private Banking group, you will help deliver tailored financial solutions to high- and ultra-high-net-worth families, select professional services firms, and select nonprofits. Exceptional, customized service and integrated solutions and strategies, investment management, trust, and wealth planning set this team apart.
This role will direct and manage the workflow and team assignments of all loan document preparation requests for the entire geographic footprint for our client's Private Banking division. You will participate in the loan management process by providing administrative, documentation, and compliance expertise to a team of Private Bankers and Credit Officers. Enforce Quality Control for the region's overall documentation. Acts as primary liaison with City Loan Center and other departments to maintain good working relationships and to ensure quality service and loan turnaround is delivered to the Private Client Service units.
Manage and prioritize the loan administration workflow (e.g., loan documentation requests and booking). Delegate and assign administration staff based on experience, availability, and complexity.
Manage all administrative loan activities which include the review of reports (e.g. Loan Administration 680 Reports, Department Efficiency/SLA Reports,, Documentation Exceptions, Past Due Reports) Ensure that all documentation policy exceptions are cleared within the waiver period.
Review credit documentation for completeness, conformance to bank policy, and conformance to the approved CRR to protect Bank's interest in the credit relationship.
Ensure all compliance credit regulations are followed in the preparation of loan documents.
Respond to questions or inquiries from internal and external clients concerning loan administration activities (e.g.) documentation, booking, before it is elevated, if necessary, to the Credit Manager and Administrative Manager.
Coordinate and follows up on loan requests between Credit Officer, Private Banker, and City Loan Center and ensures all documents, reports, correspondence, etc. are complete, accurate, and delivered on time.
Maintain the PB covenant database for the Auto-Doc system and ensures all updates are made in a timely fashion. Maintains regular communication with the systems administrator for Auto Docs to ensure PB is in compliance with policy and requirements.
Works with the Legal dept. to create documents (i) for new PB HNW products (ii) compliant with State laws as PB expands into additional States
Ensure the team understands and meets established SLAs, Efficiency, and Accuracy Ratios. Monitors and reports on team performance on a monthly/quarterly basis to Credit Manager.
Interface with the outside counsel on complex documentation transactions.
Interface with Private Banker and Managers on complex documentation issues to ensure documentation is explained to the client
Manage projects for the Loan Administration team to ensure they are completed in a timely manner and within approved budget parameters.
Hires, mentors, trains, and coaches team members. Monitor performance gives on-going performance feedback and conducts effective performance appraisals. Provide general direction and guidance to staff.
Identifies training requirements and best practices for credit underwriters and sales colleagues.
Oversee and manages workflow and priorities. Determine and assigns loan administrator, senior loan administrator to team, and work assignments based on experience, availability, and complexity.
Provide technical guidance to and review the work of less experienced loan documenters.
Respond to questions or inquiries from internal and external clients concerning documentation policies and procedures before it is elevated, if necessary, to the Credit Manager.
Ensure each team member meets established goals and objectives
Identify process issues for improvement
Minimum 10 years of experience in financial services
Minimum 5 years of experience in loan servicing, loan documentation or credit
Minimum 5 years of management experience.
Excellent organization and analytical skills.
Thorough knowledge of Private Client loan products and portfolio monitoring operations and servicing functions.
Working knowledge of State, Federal and general banking compliance requirements and regulations.
General knowledge of complex support systems, department efficiency and productivity, and personnel policies and procedures.
Strong leadership and managerial skills with emphasis on planning, organizing and scheduling.
Excellent verbal and written communication skills to effectively interact with all levels of management and staff.