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About RSL Queensland
 
RSL Queensland is a not-for-profit organisation supporting veterans and their families through care, commemoration and camaraderie.

Backed by Australia's most successful prize home lottery, we deliver life-changing support services, fund research and invest in new ways to support veterans and their families.

A little about the role
We're looking for an organised and customer-focused administrator to become the welcoming face of our Toowoomba office.
 
In this permanent part-time role working 30 hours across five days, you'll support veterans, volunteers, community members and RSL Sub Branches across the Western District while helping keep District operations running smoothly.
 
This is an office-based position in Toowoomba. Most of your support will be provided from the office, with occasional travel or attendance at District activities and events when required.
 
Your working hours

• Monday: 9:00am – 3:00pm
• Tuesday: 9:00am – 4:00pm
• Wednesday: 9:00am – 4:00pm
• Thursday: 9:00am – 4:00pm
• Friday: 9:00am – 2:00pm

Occasional out-of-hours or weekend work may be required to support District activities and events. Time worked outside standard hours is returned as TOIL.

What you'll do

• Provide friendly and professional support to veterans, volunteers, visitors and community members
• Respond to phone and in-person enquiries and connect people with the right information or support
• Keep day-to-day office administration, correspondence and deliveries running smoothly
• Coordinate meetings, agendas, catering, travel, accommodation and follow-up actions
• Assist with reports, directories, data, reimbursement claims and other District documentation
• Occasionally support District meetings, activities and community events

What you'll bring
 
You'll be organised, approachable and comfortable being someone others can rely on. You'll enjoy working with people as much as keeping the administrative details on track and be confident managing your own priorities.

You'll also bring:

• Strong administration and customer service skills
• Confident written and verbal communication
• Good working knowledge of Microsoft Word, Excel, Teams and Outlook
• A practical, proactive approach to solving problems
• The ability to work independently and as part of a team
• A current Australian driver's licence
• A valid Working with Children Check (Blue Card), or the ability to obtain one
• Flexibility for occasional travel and out-of-hours or weekend work

You'll also need to be comfortable with the practical requirements of an office environment, including occasionally handling items weighing 5–7kg.

Why join RSL Queensland?
 
This is an opportunity to use your administration and customer service skills in work that supports veterans, volunteers and RSL communities across the Western District.

You'll also enjoy:

• Salary packaging benefits
• A permanent part-time position with clearly defined working hours
• Meaningful work supporting veterans and their families
• The opportunity to work with RSL communities throughout the Western District while remaining primarily based in Toowoomba

If you're looking for meaningful part-time work, enjoy being the person others can rely on and can commit to the five-day working pattern above, we'd love to hear from you.

Apply today. Applications will close when we find the right person.

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