_{20th May, 2026}

RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families. After more than a century, our purpose – to provide care, commemoration and camaraderie – is as strong as ever.  
  
With Australia’s most successful prize home lottery backing us, we’re able to provide life-changing support services, fund world-first research, and use state-of-the-art tech to help more veterans in better ways. As a member of our team, you’ll have access to advanced technology, skilled co-workers, interesting projects, and the opportunity to expand your career.  
  
And most importantly, you’ll be making a real difference in veterans’ and their families’ lives.  
  

Why work at RSL Queensland.  
Our people describe us as open, empowering, supportive and purpose-driven. You’ll work in a collaborative environment that brings together digital, content, marketing, communications, engagement and veteran-facing teams – all united by a shared mission to support those who’ve served. 
  
This role is designed for someone who loves being close to the action: working on-site with your team, collaborating across programs, and shaping digital experiences that matter. 
  
What else makes us great:  

• Option to salary package up to $15,900 per year on living expenses, and claim further tax-saving benefits on top  
• Extensive training/development opportunities  
• Bring your whole authentic self to work each day and be part of a supportive environment  
• You’re gifted 3 additional days of leave at Christmas!  
• Financial support and study leave to undertake higher educational courses related to work  
• Work in an environment that values all voices – have an influence, be the difference!  
• Benefits Hub that includes lifestyle discounts from hundreds of leading stores and services   

Now, a bit about the role:  
As a Digital Specialist, you’ll support the execution, optimisation and day-to-day performance of our external digital channels – including websites, social media platforms, and email marketing. You’ll play a key role in ensuring our content is accurate, engaging, and delivered seamlessly across channels. 

You will: 

• Support the publishing and maintenance of website, social and email content 
• Assist in campaign delivery including landing pages, tagging, tracking and QA 
• Support the execution and optimisation of paid and organic social campaigns (with a focus on paid performance) 
• Support the development of content creation across social media 
• Proactive and reactive social media monitoring, triaging and responding to comments/messages and queries, and escalating where necessary 
• Support the execution and optimisation of search campaigns 
• Monitor channel performance and resolve issues in a timely manner 
• Contribute to analytics, reporting and insights to inform improvements 
• Maintain strong administrative hygiene and accuracy across digital platforms 
• Work closely with the Manager – Digital Channels and broader marketing teams to support campaign delivery 
• Contribute ideas to improve digital processes, performance and user experience 

This is a hands-on, fast-paced role that requires attention to detail, ownership, and a proactive, solutions-focused mindset. 
  

What’s required to succeed:  
You’ll thrive in this role if you’re a digitally savvy operator who enjoys working across multiple priorities, takes pride in delivering quality work, and is eager to continue building your capability across digital channels. 
  
You’ll bring: 

• A tertiary qualification in digital, marketing, communications or related field (or equivalent experience) 
• Approximately 4+ years’ experience in digital marketing, publishing, or web support roles 
• Experience working with CMS platforms and digital publishing workflows 
• Experience with analytics and tagging tools (e.g. Google Analytics / GA4, Google Tag Manager, hootsuite) 
• Experience with email marketing platforms (vision 6 and mailchimp) 
• Exposure to social media platforms (Meta, LinkedIn, etc.), including paid campaign execution and optimisation 
• Strong attention to detail and administrative discipline 
• Ability to manage competing priorities and work effectively in a fast-paced environment 
• Strong collaboration skills and confidence working with stakeholders 
• Experience in agency or campaign delivery environments (e.g. paid media, search or programmatic) is desirable. 

Embracing collaboration and innovation, we work as one to lead the change veterans need. We’re not afraid to go the extra mile or seek better ways of doing things. We look out for each other; we value all voices and respect perspectives that may differ from our own; and everything we do, we do with heart.  
 
If this is an opportunity that excites you, please apply today. We’ll close applications when we find the right person, so take action today.  

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