_{24th March, 2025}

Location: 27 Stanley Street, Queenstown 9300
Employment Type: Full-time permanent position 
Hours of Work: Guaranteed 40 hours per week, on a rotating roster, including weekends from Monday - Sunday.
Wage Rate: $25 - $27 per hour 
Explore: https://www.scenichotelgroup.co.nz/queenstown/heartland-hotel-queenstown/

Key Tasks & Responsibilities:

• Greeting guests at Reception and assisting with guest's luggage
• Attending to guest needs on arrival and departure
• Taking a proactive approach to cleaning the reception and public areas
• Answering enquiries from guests about local attractions
• Maintain cleanliness and organisation in lobby areas.
• Assisting with administrative tasks such as receiving and sorting mail
• Assisting with light maintenance tasks such as changing light bulbs, or shifting hotel furniture etc. 
• Assisting with other Front Office duties as required by front office manager or hotel manager.

Preferred Skills & Experience:

• 2 years relevant experience in a Front Office environment.
• Physical fitness and the ability to lift heavy luggage.
• Positive attitude and willingness to go above and beyond for guests.
• Strong interpersonal and communication skills.
• Flexibility to work various shifts, including mornings, evenings, overnight shifts, weekends, and public holidays.
• Ability to remain calm and composed in high-pressure situations.

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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