Front Office Manager | Jobs at Scenic Hotel Group

_{06th March, 2025}

Hotel: Te Waonui Forest Retreat
Location: 3 Wallace street, Franz Josef, West Coast
Hours of Work: Full-Time 40 hours - Rostered over 7 days. Work days will vary depending on business needs.
Employment Type: Full-Time, Permanent

Is this role for you?

We're excited to announce a Front Office Manager opportunity at Te waonui Forest Retreat.
If you have the passion for leadership and a dedication to delivering exceptional guest experiences, this could be your chance to shine. Lead our front office team, coordinate operations, and drive success at our beautiful West Coast property. If you're ready to take the next step in your career with us, apply today.

The Front Office Manager role offers an exciting opportunity for the experienced hospitality professional looking to take the next step in their career.

Key Tasks & Responsibilities
The Front Office Manager role will involve:

Oversight of the running of the department including determining work requirements and allocation of duties.
Preparation and maintenance of Front Office department rosters and attendance records.
Planning, budgeting, and ordering for the Front Office department.
Oversight of day-to-day activity of Front Office staff, and ensuring that training is coordinated, structured, and aligned with service standards.
Taking a proactive approach to implementing service improvements to drive departmental success.

Skills, Experience & Qualifications Required

2-3 years relevant Front Office experience, with at least 2 years in a supervisory role, and
An LCQ qualification, and a current Managers Certificate, and
Excellent verbal communication skills.

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.

Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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