_{20th November, 2024}

Location: 380 Queen Street, Auckland CBD 
Employment Type: Full-Time Permanent position 
Hours of Work: Guaranteed 40 hours per week, on a rotating roster, including weekends.
Wage Rate: $27 - $28 per hour depending on experience.
Explore: https://www.scenichotelgroup.co.nz/auckland/airedale-boutique-suites/

The Duty Manager role offers variety and is vital in ensuring the smooth and effective running of our Front Office department. This position requires a can-do attitude, great people skills, and the ability to work within a diverse team

Key Tasks & Responsibilities:

• Provide leadership in the Front Office department, including the supervision and oversight of Front Office shifts.
• Meeting and greeting guests, and managing guest reservations.
• Responding to guest enquiries.
• Oversight of security of the hotel property, and reporting any incidents or concerns to Management.
• Ensuring the requirements under the Sale & Supply of Alcohol Act and Scenic Hotel Group's host responsibilities are being met by all team members.

Preferred Skills and Experience:

• 2-3 years of relevant Front Office experience in a hotel environment.
• An LCQ qualification, and a current Managers Certificate.
• A current First Aid certificate.
• A full NZ Drivers licence.
• Flexible in availability 
• Ability to resolve guest complaints professionally.
• Strong interpersonal and communication skills.

Why Choose Scenic Hotel Group?
We are New Zealand’s longest-standing hotel group, proudly managing 18 properties across the country and the South Pacific, along with a network of independent brands throughout New Zealand. Sustainability is at the heart of everything we do, and we’re proud to be a Toitū carbonreduce certified organisation. We're right here with you, using local knowledge to make informed decisions and adapt swiftly to the needs of our teams and guests.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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