_{12th November, 2024}

Hotel: Scenic Hotel Dunedin City
Location: 123 Princes Street, Central Dunedin
Employment Type: Full-Time, permanent
Hours of Work: 
This is a Full-Time position with the precise hours to be determined by a roster. You will be guaranteed a minimum of 40 hours per week (Monday - Sunday)
Explore: https://www.scenichotelgroup.co.nz/dunedin/scenic-hotel-dunedin-city/

Is This Your Ideal Role?

This dynamic and pivotal role within the hotel's operations! Heavily involved in the Food & Beverage & Front of House departments with a diverse range of responsibilities, from team coordination to ensuring quality standards and guest satisfaction. Here's a breakdown of the key task & responsibilities:

• Team Management: Supervising the Food & Beverage team, assigning tasks, maintaining schedules, and handling hiring and training. As well as ensuring all aspects of the Front of House department run smoothly.
• Collaboration: Working closely with the GM and Head of departments.
• Quality Assurance: Implementing and managing food safety programs, strategizing improvements, and overseeing menus. Ensure high standard of service is offered in Front Office and accommodations.
• Financial Management: Optimizing expenditure, handling stocktaking for both Food & Beverage, and recommending cost-reducing strategies. Undertaking full responsibility for stock takes, budget, profit & loss, rostering, payroll, operating expenses for the Front of House department.
• Continuous Improvement: Identifying areas for improvement in all departments, recommending enhancements, and ensuring training aligns with service standards.
• Customer Focus: Building a customer-oriented team, overseeing staff during shifts, and resolving grievances to minimize turnover.
• Leadership: Providing leadership in the absence of the Hotel Manager, coordinating with Front Office during busy times, and ensuring compliance with Health & Safety standards.
• Process Improvement: Leading initiatives to enhance systems and processes across the entire hotel operation.
• Compliance: Ensuring adherence to policies, procedures, and operational standards.
• Professionalism: Maintaining professionalism and complying with requests from higher management.

Skills, Experience & Qualifications Required

• Extensive industry experience across all operational hotel departments
• At least three years experience at a Head of Department level or in a Senior Management position
• 3-5 years relevant Food & Beverage experience
• Relevant tertiary qualification in hospitality or related field (Desirable)
• Current LCQ License (Required)

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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