_{18th August, 2026}

Hotel: Scenic Hotel Cotswold
Location: 88/96 Papanui Road, Merivale, Christchurch 8014
Employment Type: Full-time permanent position 
Hours of Work: Guaranteed 40 hours per week, on a rotating roster including weekends.  
Explore: https://www.scenichotelgroup.co.nz/christchurch/scenic-hotel-cotswold/

Is this role for you?

We're excited to announce a Front Office Manager opportunity at Scenic Hotel Cotswold! If you’re a passionate hospitality professional with strong leadership skills and a genuine commitment to creating exceptional guest experiences, we’d love to hear from you. Join our friendly team in Christchurch and lead the front office operation at one of the city’s well-established hotels!

Key Tasks & Responsibilities:

• Oversight of the running of the department including determining work requirements and allocation of duties.
• Preparation and maintenance of Front Office department rosters and attendance records.
• Planning, budgeting, and ordering for the Front Office department.
• Oversight of day-to-day activity of Front Office staff, and ensuring that training is coordinated, structured, and aligned with service standards.
• Taking a proactive approach to implementing service improvements to drive departmental success.
• Lead by example, fostering a positive, professional and guest-focused team culture.

Skills, Experience & Qualifications Required:

• 2-3 years relevant Front Office experience, with at least 2 years in a supervisory role, and
• An LCQ qualification, and a current Managers Certificate
• Excellent verbal communication skills.
• Flexible in availability to work a rotating roster, including weekends. 
• Great leadership skills with a can-do attitude 

Why Choose Scenic Hotel Group?
We are New Zealand’s longest-standing hotel group, proudly managing 18 properties across the country and the South Pacific, along with a network of independent brands throughout New Zealand. Sustainability is at the heart of everything we do, and we’re proud to be a Toitū carbonreduce certified organisation. We're right here with you, using local knowledge to make informed decisions and adapt swiftly to the needs of our teams and guests.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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