_{21st January, 2026}

Hotel: Scenic Suites & Heartland Hotel Queenstown
Location: 27 Stanley Street, Queenstown 9300
Employment Type: Full-time, permanent position
Hours of Work: Guaranteed 40 hours per week, on a rotating roster, including weekends.
Wage Rate: $29 - $32 per hour
Explore: https://www.scenichotelgroup.co.nz/queenstown/heartland-hotel-queenstown/

We are currently seeking an enthusiastic and experienced Executive Assistant Housekeeping Manager to join our team !
  
In this key leadership role, you’ll support the Executive Housekeeping Manager in ensuring the highest standards of cleanliness and presentation across all guest rooms and public areas. You'll be passionate about maintaining a welcoming environment for our guests, while also motivating and supporting a hardworking housekeeping team.

Key Tasks & Responsibilities

• Assisting the Executive Housekeeper in oversight of the department including determining work requirements and allocation of duties.
• Preparation and maintenance of Housekeeping department rosters and attendance records.
• Oversight of day-to-day activity of Housekeeping staff, and ensuring that training is coordinated, structured, and aligned with service standards.
• Taking full responsibility of the department in the absence of the Executive Housekeeping Manager.
• Stock and inventory control, and purchasing relating to the housekeeping departments of two Hotels.
• Proactively identifying and recommending service improvements to drive departmental success.
• Spot-checking rooms with Housekeeping Supervisors to ensure that service standards are being achieved.
• Adopting a pro-active approach to cleaning of the property, and taking pride in the appearance of the property.
• Assist with any other duties reasonably required by the Executive Housekeeper or General Manager.

Preferred Skills & Experience:

• A minimum of 3-4 years relevant housekeeping experience, with at least 1 year working as an Assistant Housekeeping Manager / Housekeeping Manager
• Proven people leadership skills, including coaching, performance management, and conflict resolution
• A hands-on approach and excellent attention to detail.
• Ability to lead by example and step into operational duties when required
• Flexibility to work rostered shifts, including weekends and public holidays
• A relevant tertiary qualification in hospitality or related field would be an advantage.
• Excellent verbal communication skills.

Why Choose Scenic Hotel Group?
We are New Zealand’s longest-standing hotel group, proudly managing 18 properties across the country and the South Pacific, along with a network of independent brands throughout New Zealand. Sustainability is at the heart of everything we do, and we’re proud to be a Toitū carbonreduce certified organisation. We're right here with you, using local knowledge to make informed decisions and adapt swiftly to the needs of our teams and guests.

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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