_{14th August, 2025}

Employment Type: Permanent Contract
Location: Franz Josef, West Coast
Hours: x30 hours per week across a x7 day roster
Hourly Rate: $26.50 per hour

Join Our Front Office Team on the Stunning West Coast!

• Join a thriving hospitality group with a longstanding reputation for excellence.
• Great Summer Experience: Spend your summer in one of New Zealand's most stunning and remote regions, working in a dynamic team environment.

Key Tasks & Responsibilities:
The Receptionist role will involve:

• Meeting and greeting guests, and managing the process of checking guests in and out of the hotel, including verifying identification, processing payments, and providing room keys.
• Assisting with reservations on a day-to-day basis.
• Handling phone calls and emails, taking messages, and responding to guest inquiries or concerns 
• Providing information on local attractions, dining options, transportation, and other services.
• Handling guest complaints or escalating them to the appropriate department for resolution.
• Ensuring that reception and public areas are kept clean and tidy.
• Performing administrative tasks such as receiving and sorting mail.

Preferred Skills, Experience & Qualifications Required
It would be an advantage for the successful candidate to have:

• 1 - 2 years in a busy front office environment, and
• Excellent verbal communication skills.

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country. 

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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