_{11th August, 2025}

Hotel: Scenic Hotel Te Pania
Location: 45 Marine Parade, Napier South, Napier 4110
Employment Type: Part-time fixed-term seasonal contract
Hours of Work: Guaranteed a minimum of 20 hours per week, rotating roster, including weekends.
Dates: from September 2025 to April 2026
Wage Rate: $24 - 25 per hour 
Explore: https://www.scenichotelgroup.co.nz/napier/scenic-hotel-te-pania/

Key Tasks & Responsibilities:

• Greeting guests at Reception and assisting with guest's luggage
• Attending to guest needs on arrival and departure
• Taking a proactive approach to cleaning the reception and public areas
• Answering enquiries from guests about local attractions
• Maintain cleanliness and organisation in lobby areas.
• Assisting with administrative tasks such as receiving and sorting mail
• Assisting with light maintenance tasks such as changing light bulbs, or shifting hotel furniture etc. 
• Assisting with other Front Office duties as required by front office manager or hotel manager.

Preferred Skills & Experience:

• 1-2 years relevant experience in a customer service role.
• Physical fitness and the ability to lift heavy luggage.
• Positive attitude and willingness to go above and beyond for guests.
• Strong interpersonal and communication skills.
• Flexibility to work various shifts, including mornings, evenings, overnight shifts, weekends, and public holidays.
• Must be available over the Christmas and New Year period.
• Ability to remain calm and composed in high-pressure situations.

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
Now: We act fast “Now” for exceptional guest experiences
Right: We get it “Right” from the start, with ongoing training to elevate our service quality.
Together: We grow “Together” in a team that boosts guest experiences.
Sustainably: We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/

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