_{05th September, 2025}

Role Title: Workplace Experience Officer
Rate: $446 base daily rate
Duration: likely 3 months
Location: 321 Kent Street, Sydney NSW 2000

 
Primary Purpose of the Position
The primary purpose of the Workplace Experience Officer is to deliver a welcoming and efficient experience for our people, visitors and guests across all corporate offices. The role supports smooth workplace operations through reception and concierge, visitor management, mailroom services, security and access control, meeting room coordination and general office support.
  
Key Accountabilities/Responsibilities:

• Provide a range of administrative and office support services which may include filing and records management, mail receipt and sorting, external courier bookings and deliveries, maintenance of registers, photocopying, compilation of data, statistics and reports to support the smooth running of the office activities.
• Meet, greet and assist a range of stakeholders including employees, guests, customers and other visitors (including contractors). Maintain a high standard of presentation and consistently provide a high level of customer service.
• Coordinate and deliver the management of multiple meeting rooms including technology operation, support events and organisation of catering.
• Respond to enquiries by phone, email or in person, ensuring an accurate, customer focused and timely response, escalating to the appropriate person as required.
  Coordinate the resolution of workplace experience issues ensuring compliance with all relevant policies, procedures and guidelines.
• Maintain and monitor security access pass, visitor registration, alarm systems and databases.
• Coordinate and manage internal and external access to the main offices and provide security and safety instructions / induction and direction to visitors, contractors and service providers.
• Enable the efficient delivery of workplace services. This includes arranging meeting room configurations, ordering and delivery of catering requests, maintaining consumables and general upkeep of kitchens and print rooms.
• Develop and maintain a sound understanding of relevant policies and procedures in order to provide accurate information on the range of enquiries relevant to the functions of the team.
• Support the Property team with administration and coordinating maintenance and building related issues and to be a point of contact for contractor and service providers when required.
• Support the Employee Services team with overflow support for a range basic operational HR transactions when required.
• Support Workplace and Wellbeing initiatives and projects as required.

  
Expected working times are 38 hours per week
  
    
Essential Criteria

•  A valid NSW Drivers License (and the willingness to drive/travel between office locations)

Appointments are subject to the following checks/ clearances:

• Reference checks
• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Rights to Work in Australia

  
When applying for this role, please include a Word version of your resume (not PDF). Please note that only Australian based applicants will be considered for this role.


By applying for this position, you give MBC Recruitment the sole Right to Represent you for the position of Job Ref 1091808 – Workplace Experience Officer. Your details may be provided to the Client to progress your application.
  
    
Apply Now!
Job Code: 1091808
Recruitment – Sydney
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