_{13th August, 2025}

Primary Purpose of the Position
Join the Building Construction and Maintenance team, where you'll handle enquiries, coordinate work orders for trades and contractors, and manage purchase orders and invoices, keeping projects running smoothly and making a real impact behind the scenes.
  
Key Accountabilities/Responsibilities:

• Deliver prompt, professional, and courteous customer service by responding to phone, counter, and written enquiries, while efficiently managing complaints and customer action requests.
• Maintain accurate and up-to-date records by performing high-quality records management for documents, files, and registers.
• Provide comprehensive administrative support, including drafting documents, responding to correspondence, and preparing reports.
• Perform accurate data entry across relevant business systems to support operational efficiency.
• Process orders and accounts in a timely and accurate manner, ensuring compliance with procurement and financial procedures.
• Distribute relevant information to staff, residents, and external stakeholders in a clear and timely manner.
• Deliver high-standard clerical support services, including filing, photocopying, and document management.
• Monitor and manage office supplies, including ordering goods and maintaining stationery stock levels as required.
• Effectively utilise internal Work Health and Safety (WHS) management systems and adhere to all relevant policies, procedures, and work instructions associated with the role.  
• If this role is identified as a postiion which undertakes coordination of volunteer programs and supervision of volunteers, you will be required to:
  • familiarise yourself with our Volunteers policy and standard
  • implement the policy and follow this Managing Volunteers standard in a consistent and fair manner
  • undertake training needed to effectively coordinate volunteers
  • allocate sufficient time to volunteer coordination+

Expected working times are 6.30 am to 2.00 pm Monday to Friday, 35 hours per week.
  
Desirable Criteria

• Previous experience transcribing dictaphone
• Previous in building construction and maintenance environment
• Previous local government experience

  
Essential Criteria

• Minimum of 12 months’ relevant work experience in a similar administrative or customer service role.
• Strong computer literacy with proficiency in a range of software applications and digital systems.
• Proven ability to deliver high-quality customer service across multiple channels, including in person, via email, and over the phone.
• Demonstrated ability to collaborate effectively within a team-oriented environment.
• Flexible and adaptable, with a willingness to work varied hours as required.
• Possession of a current Class C driver’s licence.

  
Appointments are subject to the following checks/ clearances:

• Reference checks
• Rights to Work in Australia
• Provision of Identification
• Acknowledgement of the clients Code of Conduct

  
When applying for this role, please include a Word version of your resume (not PDF). Please note that only Australian based applicants will be considered for this role.


By applying for this position, you give MBC Recruitment the sole Right to Represent you for the position of Job Ref 1066506 – Clerical Officer. Your details may be provided to the Client to progress your application.
  
Apply Now!
Job Code: 1066506
Recruitment – Rooty Hill
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