_{27th March, 2026}

PROGRAM OVERVIEW

The Fundraising and Communities team work to secure essential financial and non-financial resources, develop meaningful opportunities and experiences for supporters and clients, build awareness of WAGEC’s work, and inspire community engagement and collective action to address gender-based violence.

THE ROLE
  
The Donor Relations Officer delivers critical, operational support to the fundraising team. It’s the first point of contact for all fundraising enquires and is key to ensuring a positive experience between donors and the Women’s & Girls’ Emergency Centre.
  
This role delivers donor queries, triages requests to relevant teams, supports stewardship and retention activities.
  
This role also supports with data management and reporting. It ensures the accurate record keeping of interactions and transactions. From time to time, it may also support with reporting and data analysis.

This is a part-time (0.6-0.8 FTE), fixed-term contract for an initial 6-month period, based at our Redfern Head Office, with some travel to other WAGEC sites. 
  
The successful applicant must be available to work the first half of September to help support Walk for WAGEC. Ideally your work pattern will include working Monday, Tuesday and Fridays. 
  
The core responsibilities of the role are:

1. Walk for WAGEC Support (40%)

• Support participant enquiries
• Maintain Supporter Records
• Implement Donor Engagement Strategies
• Volunteer Support

2. Donor Relations & Engagement Support (40%)

• Support donor/fundraising enquiries
• Process and Receipt Donations
• Maintain Donor Records
• Implement Donor Engagement Strategies

3. Database Management, Reporting & Donor Insights (20%)

• Database Management
• Reporting & Analysis
• Support Data-Driven Fundraising

ABOUT YOU

You will have:

• 1-2 years’ experience in a fundraising, donor relations, or customer service role.
• Demonstrated experience working with CRM systems, preferably Salesforce, etap or Raisely, to manage donor data and generate reports.
• Experience in processing donations, managing donor records, and providing excellent customer service.
• Be able to generate reports, analyse data and deliver insights.

TO APPLY

Please read the position description at the bottom of this page and check out our range of services at wagec.org.au.

Please upload your resume and cover letter by clicking "Apply For Job". We appreciate brief cover letters that outline the key strengths you would bring to the core responsibilities. We will be reviewing applications as they come in so please apply soon if you are interested.

If you have any questions, or if you would like assistance in applying, please contact the People and Culture team via recruitment@wagec.org.au, using the subject line: Donor Relations Officer - Application, or call 0481 707 137.

WAGEC is a child-safe organisation, committed to the safety, well-being, and empowerment of all children who we engage with in our services and community. We have a whole organisation approach to upholding children's rights and striving to prevent all forms of harm, abuse and neglect for children and young people.

Why work with us?

At WAGEC we are committed to caring for our people to help them excel in the work they do. Our additional staff benefits include:

• Diversity Council of Australia - Inclusive Employer Award
• Wellbeing Policy including 2 days of paid well-being leave each year
• Cultural Supervision, Wellbeing and Ceremonial Leave for Aboriginal and Torres Strait Islander workers
• 12 weeks Paid Parental/Adoption Leave Policy
• $500 self-care allowance each year
• Salary Packaging options
• EAP: Free access to Sonder - a revolutionary employee care platform for health, medical, safety and wellbeing support
• Flexible Workplace Arrangements
• External monthly clinical supervision (frontline workers)
• Professional development and training opportunities
• 5 days additional Professional Development leave per year
• Discounts to various local shops, gyms and businesses, including 30% off all WAGEC merchandise.

Position description: (copy paste to browser) https://wagec.cdn.prismic.io/wagec/acYDhZGXnQHGZBrO_DonorRelationsOfficerPositionDescription270326.pdf

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