_{25th February, 2025}

*** Posted on 2/25/25 ***

The Client Services Specialist provides customer service to agents, policy-holders claimants, and others with billing, claims & login inquiries, etc.

*** This is a contract role, with possibility for hire based on performance, business' needs, etc. ***

• Foot in the door opportunity.
• Opportunity to learn about insurance.
• Great training provided.
• Possibility for hire with, financially stable organization

Duties of the Client Services Specialist 
  
Provide customer service to agents, insureds, claimants and others for billing and claim reporting and inquiries
Daily tasks including responding to agents and insureds regarding inquiries to billing and claims
First level customer support for all agents and insureds on software applications including assistance in accessing the software and helping with basic usage

Preferred Experience of the Client Services Specialist

1-2 years of customer service experience
Previous experience working with insurance claims is a plus
Basic math skills are also highly desired
Bachelor’s degree in Business or a related field highly desired

Required Experience of the Client Services Specialist

Strong communication skills
Ability to manage priorities and work under deadlines
Savvy with MS Office 

Education Requirement of the Client Services Specialist

High school diploma or GED, along 2 years of college coursework, or equivalent work experience.

Schedule and Compensation of the Client Services Specialist

M-F, 8:00 AM to 5:00 PM, some possibility of hybrid
$19/hr.

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