_{11th February, 2025}

Title: Delivery Lead - AI/ML
Start Date: Immediate
Position Type: Full-time Employment
Location: Remote across North America
  
Job Description:
We are seeking an experienced and dynamic Delivery Leader to lead and manage the AI/ML practice for our company. The role will involve overseeing a wide range of responsibilities that contribute to the growth and success of our AI/ML initiatives, driving both technical excellence and strategic alignment with our business objectives.
  
Key Responsibilities:

Co-Leadership and Management:

• Co-lead and manage the AI/ML practice for the company, ensuring that it aligns with organizational goals and objectives.

Team Building and Development:

• Build and grow a high-performing, globally distributed team of engineers, architects, product managers, scrum masters, and other key resources (on-shore, near-shore, off-shore).

Strategic Alignment with Cloud Providers:

• Align the company’s business objectives with major cloud hyperscalers in the priority order of GCP, AWS, and Azure, while also leveraging other cloud-agnostic platforms.

Partner Alliances and Incentives:

• Support partner alliance efforts to maximize partner incentives (e.g., MAP, POA, DAF, PFS, ECIF) to fund service engagements for new/existing platform spend and strategic initiatives.

AI/ML Offering Development:

• Create a comprehensive and compelling offering for the AI/ML business to drive market leadership and growth.

Marketing Collaboration:

• Work closely with the company’s Marketing team to develop and execute lead-generation campaigns.
• Manage case studies and joint marketing efforts with vendors, including CSPs.
• Organize and drive vendor/partner events to enhance customer engagement.

Customer Satisfaction (CSAT) and Quality Assurance:

• Ensure 100% customer satisfaction (CSAT) with adherence to SLAs and quality delivery.
• Perform quarterly CSAT evaluations and thought leadership value measurement with customers and company leadership.

Professional Conduct:

• Maintain the highest professional ethics and conduct in all interactions with the company, clients, vendors, and agencies.

Collaboration and Knowledge Sharing:

• Foster a collaborative environment by communicating effectively and cross-training team members.

Leadership and Company Culture:

• Serve as a leader, team player, and role model for the company’s culture, promoting a positive and high-performance work environment.

Apply For Job