_{21st July, 2025}

About the Organisation
Join a purpose-driven organisation dedicated to supporting older South Australians to live independently, safely, and with dignity in their own homes. With a long-standing commitment to person-centred care, the organisation delivers in-home services including personal care, domestic assistance, transport, social connection, allied health, and clinical support across metropolitan Adelaide. Currently undergoing significant growth and transformation due to aged care reform, the organisation is expanding its workforce, strengthening systems, and improving service delivery to meet increasing community demand.
  
About the Role
As Manager – Business Services, you’ll lead the delivery of high-quality business support across multiple aged care service locations. You’ll oversee rostering, administration, reporting, and operational compliance—ensuring teams are working efficiently and aligned with organisational goals.
This role is ideal for a capable and calm leader who thrives in fast-paced environments, brings strategic thinking to operational challenges, and builds high-performing teams through clear, supportive leadership.

While based in Hindmarsh, this role will temporarily operate from the Adelaide CBD until site renovations are completed in November 2025. Parking is provided at both locations. This position is available immediately and is open to people undertaking temporary and permanent opportunities

Key Responsibilities

• Lead and mentor admin and rostering teams across multiple sites
• Oversee day-to-day business operations including rostering, compliance, procurement, and stock control
• Drive workforce optimisation and ensure services are delivered efficiently and responsively
• Identify and implement process improvements that enhance service quality and operational performance
• Partner with clinical and service leaders to align business support with care delivery needs
• Support accreditation, quality standards, and regulatory compliance
• Prepare reporting and contribute to performance monitoring and strategic planning

About You

• Proven experience in business services or operations leadership, ideally in aged care, health, or human services
• Confident leading cross-site teams and managing complex service environments
• Skilled in rostering, compliance, reporting, and administration systems
• A steady and practical leader with strong professional boundaries and high emotional intelligence
• Able to navigate change and uncertainty with focus, resilience, and a solutions mindset
• Familiarity with aged care reform and continuous improvement frameworks is highly desirable

Culture & Benefits

• Purposeful work in a sector making a real difference to people’s lives
• Supportive leadership and collaborative team culture
• Free car parking at both CBD and Hindmarsh locations
• Hybrid working available 
• Ongoing role in a stable, growing organisation

How to Apply
Click "Apply" or contact Bec Ramsden for a confidential discussion on 0405 503 332

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